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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,337 reviews
December 22, 2022
I went there to get an oil change, I was told it would take 2-3 hours which was kind of a long time for a oil change. When I returned 4 hours later it still wasn’t ready, the tech guy told me it would be take 2-3 hours which was kind of a long time for a oil change. When I returned 4 hours later it still wasn’t ready, the tech guy told me it would be another 30 minutes I asked them to wash my car since I had to wait and they said it would take a little longer. I ended up waiting for another 2 hours, so I ended up spending 6 hours just to get an oil change. More
by Sterlingfarris3
Verified CustomerEmployees Worked With
Hector
December 21, 2022
They have an internet sales, for what reason is unknown to me, tried for several days to buy a car over the internet, also by phone and was told I need to come into to the dealership to buy it. I live 5 h to me, tried for several days to buy a car over the internet, also by phone and was told I need to come into to the dealership to buy it. I live 5 hours away, and they would not even hold or take a down payment so we could ensure the car would be there when we arrived. I have bought and sold hundreds of cars, some with internet sales and have never encoutered this before. Russell Westbrook if you were giving away vehicle by the ship load I would not be standing inline. This is probably the worst car dealership that I have ever tried to do buisness with. More
by mait681
Employees Worked With
Vahe
December 20, 2022
The worst, the most shadiest dealership ever. They tried to sell their own warranty without customer's knowledge and does not even record phone calls, at least that's what they say, if it's not They tried to sell their own warranty without customer's knowledge and does not even record phone calls, at least that's what they say, if it's not a favor to them. The paperwork takes forever and lie about one thing after another to cover a lie. When confronted, they get very offensive and simply won't respond back in time. More
by KATIE
Employees Worked With
Selena Morales(the worst), Cynthia Ambriz, Aiden
December 19, 2022
I don’t have a good experience at this dealer They took stool from my van took stool from my van More
by Danielcasillaselectric
Employees Worked With
December 19, 2022
The service is good and was able to solve my problem Will be coming back in the future if needed . be coming back in the future if needed . More
by mariselahernandez77
Employees Worked With
December 19, 2022
Benny is the easiest and most conscientious service provider I dealt with. Benny keeps me informed of every aspect of the maintenance appointment. provider I dealt with. Benny keeps me informed of every aspect of the maintenance appointment. More
by Blackbird
Employees Worked With
Benny
