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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

December 11, 2022

I have very good experience with the Russell Westbrook and they recommend everyone and I am so happy with the service thank you More

by Oganianarshak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you for hector Very good service
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Dec 11, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re glad we could deliver a 5-star experience! We hope to see you back again and wish you safe travels until then.

December 09, 2022

Outrageous unbelievable quote for repair. New engine and install cost less. No follow up calls or texts. Bad service. Will never buy Ram again. More

by uvasau1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Dec 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am very sorry that you were dissatisfied with our pricing, and that you didn't receive more attentive communication from our team. Customer satisfaction is of the utmost importance to us and I would be happy to speak with you about this in more detail. Please feel free to be in touch directly. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

December 08, 2022

Hector was very polite and helpful. I was in and out in about 2 hours More

by kamilehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 08, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of Hector and our team here at Russell Westbrook Chrysler Dodge Jeep RAM!

December 06, 2022

The service was great. Sorry it took me so long to finally post. Everyone was nice. Thank you for helping me out :) More

by salinasm91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio
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Dec 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us! We appreciate your trust and business. Please let us know if there is anything else we can do for you!

December 05, 2022

Sultan was amazing thank you guys so very very much for this hassle free experience More

by rosioreyes05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sultan , Alex Klaumenzer, Matt Eatezadi
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Dec 06, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Sultan and the Russell Westbrook Chrysler Dodge Jeep RAM team a five-star review!

December 05, 2022

Helpful and nice i did have a few concerns about car and please call me soon I would like a few answers More

by lydmorales28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
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Dec 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of Russell Westbrook Chrysler Dodge Jeep RAM! At your convenience, please give me a call at the number below! Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

December 03, 2022

This location has the Best deals and service. will definitely recommend to friends and family More

by Noemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayan Saab
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Dec 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your recommendation means so much to us! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your kind words about our team. Have a wonderful day!

December 02, 2022

Payman and Benny has been amazing ! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! More

by Savannah.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman and Benny
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Dec 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Savannah, thank you for leaving Russell Westbrook Chrysler Dodge Jeep RAM a five-star review! We are happy that Payman and Benny were communicative and customer-focused. See you down the road!

December 02, 2022

Worst service I have ever received at a dealership. I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse More

by kofi12kilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Kofi–I am so sorry to hear that your service experience took longer than anticipated and that your vehicle is in need of additional care. This does not reflect our commitment to efficiency and quality, and I will be sure to discuss your feedback with my team to make certain we improve our process going forward. I'd like to step in and address your outstanding concerns regarding your radio. I will take a look for your contact information, but, if you are willing, please give me a call at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

December 01, 2022

Raffi was great, we told him what our budget was and he was able to help us get the 2023 Wrangler 4xe we wanted at a price we wanted it for. I have leased 3 cars now with different CDJR dealers and now I w More

by Robert Bibriesca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffi
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Dec 02, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robert, thank you for the amazing review! We're thrilled that Raffi and the Russell Westbrook Chrysler Dodge Jeep RAM team made it possible for you to get into the 2023 Jeep Wrangler 4xe, and we hope it far exceeds your expectations! We appreciate you trusting our team with your business, and we're at your service if you need us down the road!

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