Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.0
5,449 Reviews
Contact Dealership
View Awards

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,449 reviews

January 08, 2023

Such an easy and painless experience! Analia and Vahe were so helpful. Got my new jeep grand Cherokee delivered within 5 hours of starting the process! More

by shaehorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Analia, Vahe
Report | Print
Jan 09, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for highlighting some of the Russell Westbrook Chrysler Dodge Jeep RAM team that made your experience such a success. Congratulations on your new Jeep Grand Cherokee. We wish you many safe and happy miles!

January 05, 2023

The leadtime to get my truck back, took forever and parts were back ordered. That’s the downfall. More

by hyelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am very sorry if it took longer than anticipated to get your vehicle back and for the delay with any new parts arriving. Your five stars are appreciated, and if there is anything else I can do for you, please don't hesitate to reach out to me. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 05, 2023

My service writer Benny Marikta always takes great care of me when I need my Dodge Journey serviced. Keep up the great customer service! More

by MARKBERNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
Report | Print
Jan 06, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate the great review! We will be sure to give Benny a shout-out for his great help. We thank you for your business and wish you safe travels in your new ride! -- Russell Westbrook Chrysler Dodge Jeep RAM Team

January 05, 2023

Always bring my car here for service very helpful and honest on what I should do to take care of my car More

by luisagonzalez2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Report | Print
Jan 06, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Russell Westbrook Chrysler Dodge Jeep RAM! It really means a lot to hear that you’re happy. Take care!

January 05, 2023

Benny and the whole service team is attentive and efficient. Scheduling, pick-up and the service itself was all seamless. More

by mnms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny - 5 stars
Report | Print
Jan 06, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This review means a lot to us! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your thoughtful feedback about Benny. We hope to see you again!

January 04, 2023

The A/C manager was polite , pleasant, professional, excellent follow up I hope that he keep on doing the good work VIKEN Momdjian More

by Viken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for choosing Russell Westbrook Chrysler Dodge Jeep RAM, Viken! We appreciate your five stars and business.

January 04, 2023

Poor customer service not care for the safety of the vehicle and they take long time to fix it. More

by Veronicardgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
Report | Print
Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is not the feedback we hope to see, and I am very sorry for any lack of customer service. I can assure you the safety of our guests is our priority, and it's concerning to read we left a different impression. I would like to speak with you directly to understand our mistakes better and how we can improve for you. Please reach out when you are free. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Jan 05, 2023 -

Veronicardgz responded

My vehicle was hit wiled it was in your possession and till these day no one as response for this damage. I made the repot same day I picked up from the shop and NOTHING.

January 04, 2023

I make sure to always come to van nuys Russell Westbrook CDJR for my car needs! Whether it’s comes to servicing or the multiple cars my family has gotten and sold to them now! Highly recommend! More

by Amanieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie/vahe and Jad in the service department!, Raed Malaeb, Alex Klaumenzer, Rayan Saab
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

The easiest car buying experience I ever had. Efficient and made simple with home delivery saving a long round trip to collect the car. Thank you. More

by Anton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia, Erick and Selena
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anton, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

Rashan was great and helped us get the car we came there for. My mom loved her surprise gift and rashan went the extra mile by delivering the vehicle to our home with a bow on top to surprise my mom! An un More

by Tamisha waters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashan
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Tamisha, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rashan and the Russell Westbrook Chrysler Dodge Jeep RAM team. We are wishing your mom safe travels in her new vehicle, and we hope to see you back again down the road!

1
...
98
99
100
...
545