1st visit, new to area. Came to service to have headlights replaced on Tacoma. Made a 7:30 appointment, took them over an hour yo tell me they had parts in stock and would take about 1 1/2 hours to complete. After waiting 2 1/2 hours, still waiting. Will find another dealer to do any repair/maintenance in the future. Service guy told me it was going to take additional 30 minutes because they are busy. My response was that is why I made an appointment. Also not enough seating, people standing everywhere.