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Van-Trow Toyota

Monroe, LA

not yet
rated
4 Reviews

2015 Louisville Ave

Monroe, LA

71201

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4 Reviews of Van-Trow Toyota

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June 16, 2018

"Service, service, service!"

- MamaV

No one but Van Trow Service has worked on my Highlander since I bought it including oil changes. It is in tiptop condition and it's going on eleven years. MY Service representative has never failed to deliver.

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Recommend Dealer
Yes
Employees Worked With
Todd Ryder
January 06, 2015

"Service Done Right"

- Anonymouse

Went for 2nd Toyota Care service at Van Trow Toyota. Service department made the appointment on just a couple days' notice. Only waited a couple hours past the appointment time for them to get started. Great service.

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Recommend Dealer
Yes
Employees Worked With
No comment
October 28, 2014

"first and last visit"

- gswalker44

1st visit, new to area. Came to service to have headlights replaced on Tacoma. Made a 7:30 appointment, took them over an hour yo tell me they had parts in stock and would take about 1 1/2 hours to complete. After waiting 2 1/2 hours, still waiting. Will find another dealer to do any repair/maintenance in the future. Service guy told me it was going to take additional 30 minutes because they are busy. My response was that is why I made an appointment. Also not enough seating, people standing everywhere.

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Recommend Dealer
No
Employees Worked With
Do Not Know
April 13, 2011

"Bought a used 2007 for 13,000 dollars. It only had 50,000..."

- frustratedinlouisiana

Bought a used 2007 for 13,000 dollars. It only had 50,000 miles. It didnt even last 3 days. Been in repair for almost 2 months now and Wayne will not honor original agreement to take it back since they have found out there is serious problems even though an agreement had been made. We even allowed them to keep it in our name during repairs so the warranty would pay for it. Now they are saying they dont want it back since it can't be fixed. Wayne lied.

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Recommend Dealer
No
Employees Worked With
Wayne
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