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VanDevere Auto Outlet
Akron, OH
128 Reviews
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Showing 128 reviews
December 12, 2016
Happy with my experience with them and my sales guy. So far I'm happy with my experience with getting a 🚗, bit not happy I have to do this review, and that there is a word requirement 5th to it. So far I'm happy with my experience with getting a 🚗, bit not happy I have to do this review, and that there is a word requirement 5th to it.. More
by Jennifer snively
Employees Worked With
Joe Bertison
Helpful December 01, 2016
Very good service I enjoyed my Vandevere experience and especially appreciated the efforts of Bill Sonnhalter. He is a very gracious salesperson. Although I have te I enjoyed my Vandevere experience and especially appreciated the efforts of Bill Sonnhalter. He is a very gracious salesperson. Although I have temporarily delayed the purchase decision, I wouldn't hesitate to ask for him again or recommend others to him. Thank you. More
by Eagle777
Employees Worked With
Bill Sonnhalter
November 21, 2016
Brandon Fitts the best salesman ever!!! Brandon Fitts was my salesman, he did a great job showing us several different vehicles because my husband and I didnt know what we wanted. He was ver Brandon Fitts was my salesman, he did a great job showing us several different vehicles because my husband and I didnt know what we wanted. He was very patient and understanding. I would reccommend Brandon and VanDevere to all of my friends and family. -Joi More
by joitwyman31
Employees Worked With
Brandon Fitts
November 08, 2016
Superlative service and an A-1 vehicle. My experience at the VanDevere Auto Outlet with Bill Sonnhalter was excellent when I purchased my 2009 Chrysler 300. Bill is exactly the type of sales My experience at the VanDevere Auto Outlet with Bill Sonnhalter was excellent when I purchased my 2009 Chrysler 300. Bill is exactly the type of salesman you want when buying a car. He is a very stress-free and personable salesman. I didn't feel like I was being pushed into anything while making this important decision. He showed me everything available in my price range and was very knowledgeable about each car we looked at. I would highly recommend asking for Bill if you are interested in getting the very best deal for exactly what you want. More
by Luke
Employees Worked With
Bill Sonnhalter
October 29, 2016
Worst rip off on earth I went alone as a woman and was preyed on. Purchasing a Mazda SUV, high end of the blue book value, I was finding some little weird things I noticed. I went alone as a woman and was preyed on. Purchasing a Mazda SUV, high end of the blue book value, I was finding some little weird things I noticed. They assured me they would fix them at their dealership downtown. After multiple attempts taking it in, they then decided they would not fix it. I was argued with and lied to by the manager John. He said it was cosmetic, 'not important- he would call me back. After calling manager Chris Bender over and over calling everyone and emailing over and over w no response- someone finally called and told me to bring it in. It was entirely smashed up and wrecked under the hood. No, it was not cosmetic like the numb skull said. It was wrecked and there was thousands of dollars of damage. They haphazardly repaired it, it is still totally crooked. The headlights burned out 2 times in under 2 months, and they pointed them down so I couldn't see and kept having near death experiences while driving at night! Took it back to be repaired again, again they pointed them down. Called the manager Chris Bender yet again. Left 2 more messages with no response. I have spent $159 to rent a car as they "repaired" it for 5 days, it was not ready when I came to pick it up and I missed more work. I've spent hours getting the car fixed, looked at, and trying to get a hold of someone. This Mazda only had 43,000 miles and was $16 garnish. I shouldn't be dealing with this it now consumes my life! These people are horrible crooks, I suggest to stay far away. I'd go to the Mazda dealership instead next time! It's been a nightmare! I've never dealt with this before, but then again I've never been to Vandervere. Run far far away! More
by Theresa Phillips
Employees Worked With
Nelson Trompower, John Eutzly
July 31, 2016
Problem solved We purchased a 2007 Chevy Cobalt on 7/21/2016 that was fairly priced with Kelly Blue Book and after the test drive the driver side window would not go We purchased a 2007 Chevy Cobalt on 7/21/2016 that was fairly priced with Kelly Blue Book and after the test drive the driver side window would not go down. No problem because it was late evening we left the car to be looked at and received a call the next day that the electric window motor had gone bad and the dealership put a new motor in and the car was ready to pickup. We pickup the car and drove to our Akron, Ohio home. The vehicle drove well, air conditioning working great and all around ran and handled well for a vehicle with over 100,000 miles. Another Issue was noticed once we arrived home our son Dean that was in the front passenger seat said did you know the windshield is cracked. I looked and sure enough it was cracked in a horseshoe shape from the very bottom of the windshield up about 8". I immediately thought we drove it off the lot as is no warrantee that this would be a fight. Because it was again late the Arlington Road sales location was closed so first thing the next morning I got into the car and personally drove back to the Dealership expecting a big song and dance but instead I was pleasantly surprised when the windshield Issue was addressed without hesitation bring the vehicle back tomorrow morning and we will have a new windshield installed by noon. I will be looking for two additional cars for my two other sons next year and the year after. VanDevere Auto Outlet will be my first stop when we are ready to purchase additional vehicles. Thanks Joe J.J. Jakubowski and the VanDevere team very a curious and complete car buying experience. Danny & Bill Crockett More
by satisfaction garanteed
Employees Worked With
Joe Jakubowski
June 27, 2016
Very friendly and to the point Great dealership jj was a great salesman down to earth and not pushy at all. Had a great experience. The only thing I would suggest is that the car wa Great dealership jj was a great salesman down to earth and not pushy at all. Had a great experience. The only thing I would suggest is that the car was detailed and cleaned very poor job on that end More
by Dillon
Employees Worked With
Jj
May 21, 2016
Outstanding Service! My older vehicle required immediate repair, so I decided it was time to research replacement options. I wanted a hybrid and found a used 2011 Hyundai My older vehicle required immediate repair, so I decided it was time to research replacement options. I wanted a hybrid and found a used 2011 Hyundai Sonata Hybrid at the VanDevere Auto Outlet during an online search. The VanDevere team was extremely effective, efficient and accommodating throughout the entire process. I am very grateful to the all the VanDevere staff for the exceptional service provided. More
by cmichael_67
Employees Worked With
Brian Smith, John Eutzly, Beth Rinella
April 25, 2016
alot of talk with no action If they tell you they are going to do something for you or check on it for you don't hold your breath. bought 2 vehicles on the same day and still cou If they tell you they are going to do something for you or check on it for you don't hold your breath. bought 2 vehicles on the same day and still could not get a return phone call on things they were supposed to check in on. you would think after spending $60,000 on 2 vehicles they would help you out a little bit. More
by jason kern
Employees Worked With
Cory Kanis
June 18, 2015
A satisfying sales experience! We enjoyed working with Beth. She was very friendly and a good listener. She worked well with us in meeting our needs. We love the car and the price We enjoyed working with Beth. She was very friendly and a good listener. She worked well with us in meeting our needs. We love the car and the price! Thanks Beth for all your help. More
by Kim
Employees Worked With
Beth Rinella
