Vandergriff Acura

Getting car serviced can be a good experience I have always dreaded taking my car into the dealership for service, because I felt like I was intruding into their workday, but this time was very I have always dreaded taking my car into the dealership for service, because I felt like I was intruding into their workday, but this time was very different. I had a driver side mirror that had an milky color in the glass and this caused some difficulty seeing traffic beside me. I was told that a part would be ordered and when I returned in a few days, my service advisor told me that the part was in and it would take a couple hours to fix. He kept me informed, during my wait and within an hour, my car was repaired and washed. My service advisor, Andrew Shannon, walked me to the car, had me inspect the new mirror and asked if there was anything else I needed. He called the next day to make sure I was still happy with the repair. More

Superb car buying experience Had come in the explore what had sounded like a good deal based on my extensive research. Max had proven himself to be professional, quite knowledge a Had come in the explore what had sounded like a good deal based on my extensive research. Max had proven himself to be professional, quite knowledge and courteous (but this is Texas and not my home state NY). He had provided me quick information as apparently the inventory was moving quickly. I was informed throughout the process and was pleased with the numbers I had seen even on what would otherwise be considered an upsell but pulled the trigger as it met my requirements. More

Great Car Buying Experience I had the best car shopping experience at Vandergriff Acura. It was haggle free and very pleasant throughout the entire process. They truly want cus I had the best car shopping experience at Vandergriff Acura. It was haggle free and very pleasant throughout the entire process. They truly want customers to be completely satisfied with their purchase and will follow-up with a phone call about a week later. If you want great customer service and the best price on a new vehicle, go to Vandergriff Acura and ask for Kenny Le. More

Great service with a smile Vandergriff Acura is a great place to get your car serviced. The service staff explains what needs to be done and what it will cost. My car was read Vandergriff Acura is a great place to get your car serviced. The service staff explains what needs to be done and what it will cost. My car was ready in a reasonable time and done with great satisfaction. If you need your Acura serviced I'd call Amber Lowery. More

Two thumbs up Loved customer care. Very accommodating and professional. Answered all my questions with clarity and precision. Employees seem to enjoy what they do. Loved customer care. Very accommodating and professional. Answered all my questions with clarity and precision. Employees seem to enjoy what they do. Very passionate. Will recommend to family and friends. More

True 5 Star Customer Service Perry Coy did an excellent job!! I did an inquiry in regards to a vehicle online and another associate contacted me. We scheduled a visit to come i Perry Coy did an excellent job!! I did an inquiry in regards to a vehicle online and another associate contacted me. We scheduled a visit to come in and the original associate was already gone for the day. With no hesitation Perry stepped up willingly and offered his service. He was amazing throughout the entire process. Even though we completed the entire process of the paperwork and finance, and did not pull through with delivery of the vehicle due to the customer service and attitude I felt through a sales manager, I really feel Perry Coy did all he could to ensure I was happy. The rest was out of his hands. I would recommend Perry to anyone in the market for a vehicle. He really showed interest and paid attention to the details that I required and appreciate it the most. He would be the only reason I would come back to Vandergriff to purchase a vehicle given the experience I received prior to delivery of the vehicle. Thank you Perry!! More

Worst Experience Ever very disappointed with the overall service we received. Scott was the rudest sales person I've encountered. How do you expect to sell when you treat p very disappointed with the overall service we received. Scott was the rudest sales person I've encountered. How do you expect to sell when you treat people as if they were ignorant. They took advantage of a young 20 year old trying to purchase her 1st car. To top it off they took a trade in car that was not in her name and when I went to get the car they had already taken the plates away! Never again will we do business with these people or dealership. You are Forewarned!! More

Overall Experience Wow! Vandergriff Acura has truly changed my car buying experience! When I arrived at Vandergriff, everyone was so kind and welcoming. My Sales person Wow! Vandergriff Acura has truly changed my car buying experience! When I arrived at Vandergriff, everyone was so kind and welcoming. My Sales person (believe it or not) was a woman. She was very professional and went above and beyond to accommodate all of my wants and needs. Before I had even arrived at the dealership she had my vehicle of choice up front and ready to go. She even came out of her own pocket to buy all my children snacks in order to keep them pre occupied while we discussed the semantics of my deal. I am genuinely impressed with the staff overall and will be sure to send all my friends and family to see Reagan. More

Great car buying experience The most professional, friendly, and courteous dealership I've ever dealt with. From the initial contact on their website, to the Test Drive, to the The most professional, friendly, and courteous dealership I've ever dealt with. From the initial contact on their website, to the Test Drive, to the 'After Sale' follow up. Max was Great! Joel too. And the rest of the staff was so friendly. Stephen Gray More

Best Buying Experience Ever!!! Michael - Trophy Club I can say that my experience with Vandergriff was the best buying experience I have ever had buying a car. They came with an aggressive offer up front I can say that my experience with Vandergriff was the best buying experience I have ever had buying a car. They came with an aggressive offer up front and did not play games. I laid out how I was going to handle the buying process and they listened to me assisted me with my shopping process. Thanks to everyone at Vandergriff!!!! More