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Vandergriff Toyota

Arlington, TX

3.8
1,269 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,269 reviews

March 11, 2018

Great shopping experience Very friendly sales man , no pressure at all , very different than other dealerships when it comes to demo the car and buying the car with no pressure More

by Mo Hamatah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl khatib
Mar 12, 2018 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that our sales staff were kind and helpful! We look forward to serving your automotive needs in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

March 11, 2018

Service 03/10/2018 As always, the service department is professional and excellent in provide top level of commitment and service. I was in and out in no time for an St More

by Texas Lylle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis ?
Mar 13, 2018 -

Vandergriff Toyota responded

It's great to hear from you, Lylle! We're so glad that you continue to have great experiences with us, and that you have been well accommodated each time you come in. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 11, 2018

Awesome Service! Luis Viloria did an excellent job from greeting me upon my arrival to the completion of my service. He pleasantly greeted me, asked me what service I More

by Carla Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks Carla! We're pleased to hear that Luis was so helpful and accommodating, and made sure that all of your needs and expectations were met. It's wonderful to know that you were well informed and confident with the work that was done on your car, and we appreciate your business! We hope to work with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 10, 2018

Great James Percus, helpful and informative. My van had the tag lights out, James took the time to show me what had to be done to replace them. I will mak More

by L.Hammond77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Percus
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks L. Hammond! We're happy to hear that James made sure your van was well taken care of, and that you were well informed and confident with his assistance. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 09, 2018

Great service I brought my vehicle in for service without an appointment. Mike Martinez checked me in and had my vehicle serviced and back to me within an hour. M More

by dadawg58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martinez
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks dadawg! We're happy to hear that Mike was so helpful and informative, and made sure that you were well aware of your vehicle's service needs. It's wonderful to know that you continue to be so well accommodated each time you come in, and we appreciate your business! We look forward to working with you again soon. Regards, Christy Muse - Service Director (877) 841-3693

March 09, 2018

Excellent Service Appointment I used to drive a Cadillac but decided in the Fall to order a 2018 Camry XSE. I went for my first service appointment this week and was unsure about More

by ghat335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks for the great feedback, ghat! It's wonderful to hear that Luis was so helpful and attentive, and made sure that your car was quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 09, 2018

Service Maintenance Had a 9AM service appt. and showed up at 8.30AM. My service writer, Debbie Ryno, got me in and out in no time at all. Debbie was very courteous and More

by VickieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Ryno
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks Vickie! We're happy to hear that Debbie was so helpful and accommodating, and was able to get your car taken care of quickly. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 08, 2018

Service visit Took my car in for routine maintenance. I did not have an appointment but Kevin got my car right in and kept me informed on everything I needed and di More

by Kayscera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin service dept
Mar 13, 2018 -

Vandergriff Toyota responded

Thanks Kayscera! We're pleased to hear that Kevin made sure your service experience was pleasant and hassle-free, and that he made sure you were well informed about your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693

March 08, 2018

Crooks. I wouldn’t give these people a 1 Star. We bought a car and they gave us a great deal. Five days later they asked for more money down or to give us More

by Kimbo592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Evans, Brittany Castleberry
Mar 13, 2018 -

Vandergriff Toyota responded

hello Kimbo, I am very sorry to hear that you had a poor experience with us, and that you did not feel well accommodated throughout the process. We always strive to extend the best customer care to our customers, and that clearly was not your experience. If possible, I would like to speak with you directly regarding your concerns, and see what can be done to make things right. Please call me at (877) 880-5657. I look forward to hearing from you. Regards, Chris Snyder - General Sales Manager

March 07, 2018

Great service This was my 2nd visit to the service dept and boy did they make me feel special. Not only did he check me in quckly, he also took the time to walk me More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 09, 2018 -

Vandergriff Toyota responded

We are glad to hear we provided you with great service. We look forward to serving your automotive needs in the future. Regards, Christy Muse - Service Director (877) 841-3693

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