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Vandergriff Toyota

Arlington, TX

3.8
1,269 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,269 reviews

February 22, 2018

Prosper was the best! Prosper was hands down the best salesman I have ever had the pleasure of dealing with. He was very friendly, helpful, and knowledgeable. He was very p More

by Whoismiked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Bankensie
Feb 27, 2018 -

Vandergriff Toyota responded

Thanks for the great feedback! It's wonderful to hear that Prosper was so helpful and informative, and made you feel confident and well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

February 21, 2018

Vandergriff Toyota service department always comes through! Vandergriff Toyota service department, and Ryan Parker, are reliable, knowledgeable and consistent. My wife and I take both our cars to Ryan because More

by traveling guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 21, 2018 -

Vandergriff Toyota responded

It's always great when you find a service writer in which you can trust, we're glad that yours is our very own Ryan. Regards, Christy Muse - Service Director (877) 841-3693

February 20, 2018

Recent oil change On February 16, 2018, I took my 2010 Highlander into Vandergriff Toyota for an oil change. I was assigned Service Advisor Kevin Fitzgerald. Simply s More

by grgrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Feb 21, 2018 -

Vandergriff Toyota responded

Thank you, Grant, for taking the time out of your day to write this post. Thank you for your recommendation. Regards, Christy Muse - Service Director (877) 841-3693

February 20, 2018

Ryan is very helpful and explains everything. I'll be back. Everything was well taken care of. I had the RAV in for service in late November and it was recommended that I needed the brakes worked on soon. Thi More

by Ellen Jacobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 21, 2018 -

Vandergriff Toyota responded

Thank you, Ellen, for your kind five star review. We're glad Ryan was able to perform that follow up for you. Regards, Christy Muse - Service Director (877) 841-3693

February 19, 2018

Zactec Last week I had tried several times to schedule this (zactek) appointment and had no luck. I was transferred numerous times. The person answering ph More

by Maribel Salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Feb 21, 2018 -

Vandergriff Toyota responded

Sorry again for the miscommunication. Glad we could still have you out on time so you could make your next appointment. Regards, Christy Muse - Service Director (877) 841-3693

February 18, 2018

Luis Viloria was awesome. My 25,000 mile service went smoothly. He kept me posted on the progress and it only took an hour of my time. More

by S Lamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Feb 21, 2018 -

Vandergriff Toyota responded

Thank you for your five star review. We're glad Luis was able to smoothly and quickly service your vehicle. Regards, Christy Muse - Service Director (877) 841-3693

February 18, 2018

Excellent Service I value Ryan's expertise in car care. I have seen new faces and it's comforting to see an old familiar one. Thank you for providing exceptional ser More

by Texas Lylle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 20, 2018 -

Vandergriff Toyota responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Ryan was exceptional. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Christy Muse - Service Director (877) 841-3693

February 17, 2018

Service Good service , Ryan very friendly to help you what ever you need from him . He explained the repair very clearly. He always smiles and make customers More

by Tony do 76018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Feb 20, 2018 -

Vandergriff Toyota responded

We are glad to hear that Ryan provided you with great service. We think that he is really great as well! Regards, Christy Muse - Service Director (877) 841-3693

February 17, 2018

Great Service After my last couple of visits Ryan Parker made this one awesome he was timely kept his word and let me know what was going on More

by Christina Bable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker, Eric Hill
Feb 20, 2018 -

Vandergriff Toyota responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Regards, Christy Muse - Service Director (877) 841-3693

February 16, 2018

Friendly & Helpful They help you find the right car for the best price. Ask for Eric Hill if u want an honest, caring, & hard worker who follows up & is not pushy. More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Feb 20, 2018 -

Vandergriff Toyota responded

Thank you for providing us with a review of your experience at Vandergriff Toyota. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

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