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Vandergriff Toyota

Arlington, TX

3.8
1,269 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,269 reviews

November 18, 2017

Thank you!! Thank you, Kevin Fitzgerald, for making my service appointment easy and fast!! I had a busy day planned and was able to get my car in and out in 1 hou More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Nov 20, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Christy Muse - Service Director (877) 841-3693

November 18, 2017

EXCELLENT EXCELLENT EXCELLENT Hung Nguyen Was excellent and done everything he said he would. He was able to get me two XSE Toyota’s My Wife and Daughter are very pleased with th More

by Watkins family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hung Nguyen
Nov 21, 2017 -

Vandergriff Toyota responded

Thank you for your five star review. We'e glad Hung Nguyen provided you and your family with service worthy of five stare. We look forward to working with you again in the future. Regards Chris Snyder - General Sales Manager (877) 880-5657

November 17, 2017

Most painless car deal I've ever made. John Gollie is not your typical salesman that jots a bunch of numbers down and asks you to sign by the x. He actually takes the time to listen to your More

by D123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Shahin, John Gollie
Nov 20, 2017 -

Vandergriff Toyota responded

Thank you for your time and your kind review. We are pleased to hear that John Gollie and Ahmad Shahin was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Chris Snyder - General Sales Manager (877) 880-5657

November 17, 2017

John Gollie's role in our purchase and service. John Gollie is a Professional, knowledgeable, sincere, worker in all respects. If you are going to deal with Vandergriff Toyota, seek out Mr. Gollie More

by Prius owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Nov 20, 2017 -

Vandergriff Toyota responded

Thank you for your time and your kind review. We are pleased to hear that John Gollie was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Chris Snyder - General Sales Manager (877) 880-5657

November 16, 2017

Best salesman I have ever came across John G was simply great! He understood how much I could afford and found the best deal for me. He was not pushy but realistic. John told me what to ex More

by tshawkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaleed sales manager, John Gollie
Nov 20, 2017 -

Vandergriff Toyota responded

Thank you for providing us with a review of your experience at Vandergriff Toyota. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

November 15, 2017

General Check Up Luis Viloria was my service advisor, he was great and very helpful. I definitely recommend, he will answer any questions or concerns you may have. Awe More

by Karenramirez82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Nov 15, 2017 -

Vandergriff Toyota responded

Thank you for your five star review. We're overjoyed Luis was so helpful. We appreciate your recommendation! Regards Christy Muse - Service Director (877) 841-3693

November 14, 2017

Don’t trust ! I regret to buy the first car at your dealer. I came to your dealer and asked about the college graduation rebate. I gave them my diploma and provided More

by VN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hung Nguyen
Nov 27, 2017 -

Vandergriff Toyota responded

Hello VN, Vandergriff Toyota has always made customer satisfaction our #1 priority, and I am very sorry to hear that you are unsatisfied. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. I am unable to find any specific information about the terms of your purchase without your name, but if you would like to contact me directly to discuss this further, I would welcome the opportunity to try and work things out with you. Regards, Chris Snyder - General Sales Manager (877) 880-5657

November 13, 2017

Satisfied picky customer Thank you Eric Hill for your patience and eagerness to make sure I was satisfied before leaving vandergriff being it was my first time visiting the es More

by Alcornite02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Nov 15, 2017 -

Vandergriff Toyota responded

Thank you for your glowing five star review. We're glad Eric was patient, making sure you were satisfied completely. Regards Chris Snyder - General Sales Manager (877) 880-5657

November 11, 2017

The dealeship insists you buy the paint protection plan Both Vandergriff Toyota and Honda insist you but the paint protection plan or no deal. You have to come back to dealership every 6 months of the warr More

by Rusty Wallis better.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenned
Nov 28, 2017 -

Vandergriff Toyota responded

Hello, Vandergriff Toyota has always made customer satisfaction our #1 priority, and I'm sorry to hear you had a poor experience with us. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Regards, Chris Snyder - General Sales Manager (877) 880-5657

November 11, 2017

Thank you Vandergriff Toyota! Thank you Ryan Parker for your exceptional role as a service advisor at Vandergriff Toyota. Grat job as always! It wa also to see Charlie Evans walkin More

by Terry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker, Charlie Evans
Nov 15, 2017 -

Vandergriff Toyota responded

Thank you for your kind five star review. We're glad Ryan consistently does great work for you. We do appreciate your continued business and look forward to working with you again. Regards Christy Muse - Service Director (877) 841-3693

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