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Vandergriff Toyota

Arlington, TX

3.8
1,269 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,269 reviews

April 02, 2017

Great reliable service I had my 2014 Tacoma serviced recently and dealt with Jonathon Cortez, Service Adviser. He got me in and out for a basic oil change and tire rotation More

by M C Lozano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cortez
Apr 05, 2017 -

Vandergriff Toyota responded

Thanks MC! We're happy to hear that you had a great experience with Jonathan, and that he made sure your vehicle was well taken care of. It's wonderful to know that all of your needs and expectations were met, and that it was a convenient process for you! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

March 25, 2017

2 hour oil and filter service. After waiting 2 hours for an oil and filter service I found the service rep to see what was going on. When he saw me he looked shocked and said oh you More

by John Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
March 24, 2017

Very Good Service I was able to have my car serviced (oil and air filter changed) and be out quickly. I would return to this dealership. Thank you. More

by peterson, john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Apr 04, 2017 -

Vandergriff Toyota responded

Thanks for the 5-star rating, John! We're happy to hear that you had a great service experience, and that it was a quick and efficient process for you. We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

March 23, 2017

Service Maintenance Since I have a 10:30 am appointment for my pickup to be serviced, I dropped it off at 10am and ran some errands with my spouse. When we came back 3 ho More

by Vandergiff Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rather not named name
March 18, 2017

Excellent Service Experience We had what we thought were some serious service issues. We made an appointment and my wife took the car to the appointment. We elected to take "fir More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (Miguel) Martinez
Mar 21, 2017 -

Vandergriff Toyota responded

Allen, thank you for taking the time to share your experience. We are pleased to know that Miguel Martinez has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Steve Ganz - Service Manager (877) 841-3693

March 18, 2017

Dealing with Clients As a dealership, Vandergriff is on or above par with others in the same category in this vicinity. The quality of the the Toyota automobile is world c More

by parkrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gollie, Ryan Parker
Mar 22, 2017 -

Vandergriff Toyota responded

Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by! Regards, Steve Ganz - Service Manager (877) 841-3693

March 13, 2017

Service Experience I was pleased at all times that my car underwent a maintenance service at Vandergriff Toyota. I'm definitely sure other customers would be pleased wi More

by PrimeraBuscar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Korey Parrish
Mar 14, 2017 -

Vandergriff Toyota responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your car needs! Regards, Steve Ganz - Service Manager (877) 841-3693

March 13, 2017

courteous and professional Excellent and professional. Ryan Parker assisted me in ensuring that my car was fixed in time for me to hurry back to work in order to attend a meetin More

by Ehi Agboaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Mar 14, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service Sincerely, Steve Ganz - Service Manager (877) 841-3693

March 13, 2017

Perfect service except for one thing Perfect customer service by Zavier Alvarado, explained things in an easy to understand way and offered outstanding help. I see that he is willing to g More

by Bran.saucedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zavier Alvarado
March 10, 2017

Good service from Nancy Goodwin. Nancy Goodwin was my service rep that was helpful in getting my 30,000 mile check completed. She was very pleasant and helpful. The work was competed More

by Harold123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 14, 2017 -

Vandergriff Toyota responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service. Regards, Steve Ganz - Service Manager (877) 841-3693

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