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Vandergriff Toyota
Arlington, TX
1,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,268 reviews
February 14, 2017
Great Service Experience always from Nancy Goodwin/staff Nancy is always the consummate professional as well as the service staff at Vandergriff. This consistent and gracious way they service my vehicle and Nancy is always the consummate professional as well as the service staff at Vandergriff. This consistent and gracious way they service my vehicle and treat us will be the reason my next cars will be purchased from Vandergriff Toyota. More
by Ront
Employees Worked With
Nancy Goodwin
Helpful February 13, 2017
Excellent customer service. This is the 4th car we have bought from John Goldie. He has always been so good to my husband and myself. I will always go back to him for any future This is the 4th car we have bought from John Goldie. He has always been so good to my husband and myself. I will always go back to him for any future car purchases. John is very knowledgeable and attentive. Toyota is very lucky to have him as a salesperson. I will definitely send anyone I know to him for a new car. More
by Gabriela1
Employees Worked With
John Gollie
February 12, 2017
My Service Experience As always, the service at Toyota is excellent, friendly, and makes you feel at home. Like your doctor's office, your car is important. Quality care As always, the service at Toyota is excellent, friendly, and makes you feel at home. Like your doctor's office, your car is important. Quality care as quality of life. Nancy Goodwin is like your family doctor/nurse who takes care of your vehicle and recommends repairs (check ups). As for Toyota's management, keep your staff. The Service staff becomes one's personal adviser as a doctor or nurse. Sincerely, Judith Fagan More
by judithf
Employees Worked With
Nancy Goodwin
February 10, 2017
Service Dept. Luis my service advisor was very courteous and friendly. He promptly came to my vehicle and informed me that my appointment was verified and all the Luis my service advisor was very courteous and friendly. He promptly came to my vehicle and informed me that my appointment was verified and all the information would be updated. My RAV4 is the third vehicle that I have bought at Vandergriff Toyota. We will continue to buy vehicles there because the service department is excellent and the staff are truly GREAT! More
by Polekat
Employees Worked With
Luis, John Gollie
February 07, 2017
Service Thanks Debi Ryno for a great experience for a routine service appointment. In and out really fast. Your department rocks. Thanks for the professional Thanks Debi Ryno for a great experience for a routine service appointment. In and out really fast. Your department rocks. Thanks for the professional service. The wait area was well stocked with drinks and snacks. More
by Bigpep66
Employees Worked With
Debi Ryno
February 07, 2017
Great experience My name is Alberto Flores. I just recently took my wife's highlander in for an inop door lock actuator. Service writer Mike Martinez took care of me. My name is Alberto Flores. I just recently took my wife's highlander in for an inop door lock actuator. Service writer Mike Martinez took care of me. Mike was very informative and took the time to look up my wife's truck and find out that our warrenty covered all repairs. Thank you Mike Martinez for your courtesy and professionalism. Great job Vandergriff Toyota! More
by ALBERTO FLORES
Employees Worked With
Mike Martinez
February 07, 2017
Excellent service I took my car for oil change and tire rotation, very friendly people and also come to you with a smile. I always enjoy taking my car there for service I took my car for oil change and tire rotation, very friendly people and also come to you with a smile. I always enjoy taking my car there for service . More
by Dora123
Employees Worked With
Desmond Smith
February 05, 2017
The best Service Thank you Korey for the great Service Vandergriff definitely has the best service department in the metroplex and the friendliest Staff. Thank you Korey for the great Service Vandergriff definitely has the best service department in the metroplex and the friendliest Staff. Thank you Chris Onorato More
by Chris O 2017
Employees Worked With
Korey
February 03, 2017
Professional & Friendly In today's world I can really appreciate courteous professional service from anyone. As an old guy, my time is and disposition are valuable to me. D In today's world I can really appreciate courteous professional service from anyone. As an old guy, my time is and disposition are valuable to me. Desmond Smith lightened my some what dreary day with his professional and friendly demeanor, while the service department finished my vehicle in about 45 minutes. It is not often I agree to fill out a servey unless I am peeved about something but in my appreciation for Desmond I am pleased to do so. More
by Oldguy200
Employees Worked With
Desmond Smith (Service)
February 02, 2017
Great salesman/not so great wait time The sales manager could take a lesson from the Service Department when it comes to meeting and greeting the customer when they first come in, and see The sales manager could take a lesson from the Service Department when it comes to meeting and greeting the customer when they first come in, and see to their needs while preparing to help them with a purchase. When the salesman, Glenn Byrd was free to speak with me, while I was with him, I couldn't have had a better person to talk with. He quickly established what I needed, and it didn't take him long to trade my Rave4 for a Camry. I've told every one I know that is thinking about getting a new car to go see Glenn Byrd at Vandergriff Toyota. He's the best, most caring salesman ever. I hate it when car salesmen bring in everyone in the dealership to try to sell me a car. Glenn found out what fit best within my budget, and he and his manager made it happen. BUT>>> when he took me back to see the finance manager, I had to wait for about forty minutes before one showed up. That wait time as well as the time with the finance manager made me embarrassingly late for an appointment. Glenn was great, but the wait time at the beginning and end of the sale was not so great. More
by love my Toyota
Employees Worked With
Glenn Byrd
