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Vandergriff Toyota

Arlington, TX

3.9
1,268 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,268 reviews

January 21, 2017

Oil change Pulled in the service center nancy was already waiting one me I didn't have a reservation she quickly to take the car info n started the process. She More

by Bnr81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 23, 2017 -

Vandergriff Toyota responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future. Sincerely, Steve Ganz - Service Manager (877) 841-3693

January 19, 2017

Amazing Service!! 10 stars if I could. During the time Ryan assisted me he was extremely professional, Greeted me with a smile and walked me through all the details of the services and answ More

by Lil'hotmess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 23, 2017 -

Vandergriff Toyota responded

Thank you for sharing this review with us. Ryan Parker and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Regards, Steve Ganz - Service Manager (877) 841-3693

January 19, 2017

A Great Experience that need to be told I can't begin to explain how pleased I was with the service I received on 28Dec2016, when I flew in from South Carolina to meet with John Gollie at V More

by DNJ58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Feb 02, 2017 -

Vandergriff Toyota responded

Thanks for the wonderful feedback, DNJ58! We're pleased to hear that John was so helpful and accommodating, and made sure that you felt confident and well informed enough to make the trip out to our dealership to make your purchase. Although your first choice did not end up working out, it's wonderful to know that John was diligent and worked with you to ensure that your needs and expectations were met, and still found a car that was perfect for you. We appreciate your business, and hope to work with you again in the future! Regards, Chris Snyder - General Sales Manager (877) 880-5657

January 19, 2017

Back on the road. I took my company 2010 Tundra in for some service it needed very badly. Over 130,000 miles. Nancy took care of all my needs even setting up a truck to More

by Tony 127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 23, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences with Nancy Goodwin. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help! Regards, Steve Ganz - Service Manager (877) 841-3693

January 17, 2017

Nancy is the best Nancy takes care of business quickly and professional and understand that the customers time is valuable. Nancy is a great access to Vandergriff Toyot More

by jbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Feb 02, 2017 -

Vandergriff Toyota responded

Thanks jbg! We're pleased to hear that Nancy has been so helpful and attentive to you, and has made your service visits so excellent. It's wonderful to know that she makes you feel so confident in the work that is done on your car, and we appreciate your business! We look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

January 17, 2017

Excellent service The salesman Eric Hill was very friendly and helpful and professional when dealing us ,when purchasing a new Camry and RAV4. The business manager Ari More

by Just4me2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Feb 02, 2017 -

Vandergriff Toyota responded

Thanks Just4me2! It's wonderful to know that Eric was so helpful and accommodating, and made the process of purchasing your new vehicles so pleasant. We're glad that he and Ariel extended such excellent customer care to you, and we hope to work with you again in the future! Regards, Chris Snyder - General Sales Manager (877) 880-5657

January 17, 2017

Great Customer Service The salespeople worked very hard to ensure that my husband and I were able to get the vehicle that we really wanted. They were very courteous and pati More

by Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Arrendando, Cameron Allen, Ahmad Shahin
Feb 02, 2017 -

Vandergriff Toyota responded

Thanks for the 5-star rating, Wilson! We're happy to hear that you and your husband were well accommodated, and that the whole team worked together to ensure that you found the car that was right for you. We appreciate your business and hope you're enjoying your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

January 15, 2017

Outstanding Service as Expected This is my third time taking my vehicle to Vandergriff Toyota for scheduled maintenance, and I have been impressed with the service every time. Zavie More

by happy_FR-S_owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zavier Alvarado
Jan 17, 2017 -

Vandergriff Toyota responded

Thank you for your continued loyalty to Vandergriff Toyota. We are so pleased to hear that our exceptional service keeps you coming back! We look forward to seeing you again when your car is ready for its next service! Sincerely, Steve Ganz - Service Manager (877) 841-3693

January 13, 2017

I brought my car back in I brought my car in for a 60,000 mile service. At that time they said I needed an alignment. I did as they advised and then two weeks later experience More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nancy Goodwin
January 13, 2017

Michael Pham - BEST SALESPERSON EVER!!! Michael was very professional and focused on ensuring that I got the car I wanted. He was very patient to walk through the car lots so I could see the More

by Naomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pham
Jan 17, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that Michael Pham was able to work with you to get exactly what you wanted! Congratulations on your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657

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