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Vandergriff Toyota

Arlington, TX

3.9
1,268 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,268 reviews

January 12, 2017

Great seervice I took my truck in at 12; 15 for scheduled maintenance and Luis Viloria provided great service by 12;45 my truck was ready Exceptional service... More

by schavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Viloria
Jan 17, 2017 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that you had an exceptional and timely service experience with Luis Viloria. We look forward to serving your automotive needs in the future. Regards, Steve Ganz - Service Manager (877) 841-3693

January 07, 2017

prompt service Nancy Goodwin was very quick and professional helping me. my car was serviced quickly and brought up to the front for me to take home. Tom W. More

by twukits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks for the 5-star rating, twukits! We're so pleased to hear that Nancy made sure you had a pleasant, hassle-free experience, and we appreciate your business! We hope to work with you again in the future. Regards, Vandergriff Toyota

January 06, 2017

Good customer service I had an exceptional experience at Vandergriff Toyota. Mike Martinez provided good customer care and made my experience at the dealership go smooth. T More

by Jordyn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel (Mike) Martinez
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks Jordyn! We're happy to hear that Mike made your experience so pleasant and hassle-free, and we appreciate your business. We hope to work with you again in the future. Regards, Vandergriff Toyota

January 04, 2017

Maintence Took my Rav4 2014 for regular maintence, Ryan Paker always makes it an easy thing to do. Just a tire rotation, but easy to drop off and Ryan always le More

by Diane Carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 09, 2017 -

Vandergriff Toyota responded

We're happy to hear that Ryan continues to make your service experiences so pleasant, Diane! It's wonderful to know that he has kept your Rav4 in great shape, and that you are so well accommodated each time you come in. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

January 04, 2017

John Gollie is outstanding salesman!!! The first time I met with John Gollie was on a Saturday at Vandergriff Toyota Services. after a long waiting for oil change, I stand up and started wa More

by Cindy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks Cindy! We're happy to hear that John was so helpful and attentive, and made sure that you had a pleasant, accommodating car buying experience. It's wonderful to know that he made sure all of your needs and expectations were met, and that you ended up with a vehicle that you truly enjoy! We appreciate your business and hope to work with you again in the future. Regards, Vandergriff Toyota

January 04, 2017

Great Service! I took my car in for scheduled maintenance and Nancy Goodwin was very helpful and informative. My wait was minimal and pleasant. I needed an additiona More

by sbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks for the great feedback, sbass! It's wonderful to hear that Nancy was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. We're glad you were well accommodated while you'waited, and that she kept you well informed! We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 31, 2016

Took car in due to sound it was making. My car was making a noise. After they inspected it they said it was carbon and it needed to be cleaned along with some other things that needed to be More

by Ally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Jan 09, 2017 -

Vandergriff Toyota responded

We're happy to hear that Nancy was able to make your service experience so pleasant, Ally! It's wonderful to know that she was helpful and informative, and made sure you were well accommodated while your vehicle was worked on. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 31, 2016

Well done! Mike did a great job supervising my 10,000 service. Very friendly and a good representative for Vandergriff! Highlander was very clean when I picked More

by wallyros
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Ortiz
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks wallyros! We're so pleased to hear that Mike made sure your service visit was so pleasant and accommodating, and that your car was given back to you in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 29, 2016

Thank You! Thank you for making my last service appointment run smoothly. I really appreciate how Ryan took the time to discuss the inspection results with me an More

by Jill Hoersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks Jill! We're happy to hear that you were so well accommodated by Ryan, and that he made sure you were well informed of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Vandergriff Toyota

December 28, 2016

Always Welcoming They always greet me with a smile and the waiting area is a nice place to relax while getting your car service. They always come to update you with y More

by Toyota1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond
Jan 09, 2017 -

Vandergriff Toyota responded

Thanks for the great feedback! We're happy to hear that you continue to have such great experiences with us, and that your car is well taken care of each time you come in. We appreciate your business and hope to work with you again in the future. Regards, Vandergriff Toyota

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