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Vandergriff Toyota

Arlington, TX

3.9
1,268 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,268 reviews

December 22, 2016

Scheduled Service My scheduled service for my 2016 Camry with Nancy and she was fantastic. She was very attentive and made the experience great at Vandergriff Toyota! More

by Damien777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
December 22, 2016

Ryan Parker is the best! I had to be towed yesterday because of a dead battery. I called Ryan Parker to let him know I was coming. As ALWAYS he was ready to help! His customer More

by W.Arlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
December 21, 2016

OUTSTANDING CUSTOMER SERVICE BY RYAN PARKER AND VANDERGRIFF On 12/20/16, I brought my new 4Runner to Ryan Parker for the initial maintenance provided by Toyota. Ryan Parker is a Master of Customer Service and More

by RyanP122016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
December 21, 2016

2009 4 Runner Took my 2009 4 Runner for oil change and tire rotation. Louis was very knowledgeable and helpful. I've been there in the past and has always been kin More

by Beckgal50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
December 21, 2016

Great experience I have been to many dealerships and have had some BAD customer service , but from the moment I entered the service department I given the royal treatm More

by Sheltoe72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond smith
December 20, 2016

Service call Came in with an issue, Nancy as she always does, saw to it that the issue was taken care of. Nancy has always been professional and caring in treatmen More

by Raymond C Billingsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 21, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Nancy Goodwin. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

December 20, 2016

Service Experience - Excellent! On 12/19/16 I brought my 2012 Toyota Camry to Vandergriff Toyota for a Multi-Point Inspection as well as a safety inspection. Ryan Parker was the Ser More

by jcurnutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Dec 20, 2016 -

Vandergriff Toyota responded

We are delighted to hear that Ryan Parker was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Sincerely, Steve Ganz - Service Manager (877) 841-3693

December 16, 2016

Fixed recall in a timely manner Received notification of the recall and called to set up an appointment. Upon arrival I also asked to check pressure in the tires. The wait on my car More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Dec 20, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service Sincerely, Steve Ganz - Service Manager (877) 841-3693

December 16, 2016

recall Nancy Goodwin takes care of me and my Prius. She got the recall part for the airbag and had it installed quickly. Nancy is the reason I bring my car b More

by prius driver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Dec 20, 2016 -

Vandergriff Toyota responded

Thank you for your time and for your loyalty to Vandergriff Toyota. We are delighted to hear that Nancy Goodwin provides you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Steve Ganz - Service Manager (877) 841-3693

December 16, 2016

wonderful experience (Messi Morales is the best salesman) Vandergriff was the first dealership that I visited on that day. I did not make decision right away because I would like to visit more dealership. I w More

by zoey11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Messi Morales
Dec 20, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like Messi Morales achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Congratulations, Chris Snyder - General Sales Manager (877) 880-5657

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