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Vandergriff Toyota

Arlington, TX

3.8
1,270 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,270 reviews

October 18, 2016

Good friendly Service Service center repaired my truck's issues to my satisfaction. Service was completed in a timely manner. Service person provided information on futur More

by TJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zavier Alvarado
Oct 19, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 15, 2016

Great service and very supportive technicians and advisers. Since I moved to Texas in 2015, I have been taking my cars to Vandergriff Toyota for services. I always feel that my cars are well-maintained and I ha More

by Sandra Mijares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bass
Oct 17, 2016 -

Vandergriff Toyota responded

Thank you for your loyalty to Vandergriff Toyota over the years. We are delighted to hear that you have had a great experience with Michael Johnson! Please let us know when it is time for your next vehicle service. We would be happy to help! Regards, Steve Ganz - Service Manager (877) 841-3693

October 15, 2016

Perpetual Satisfaction I have never been disappointed with service a Vandergriff Toyota Service Department. Ryan Parker has always been the service man that I ask for, since More

by Lee Baggs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Oct 17, 2016 -

Vandergriff Toyota responded

Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Ryan Parker make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty! Regards, Steve Ganz - Service Manager (877) 841-3693

October 13, 2016

Purchase of another Tundra This was my third Tundra purchased from Vandergriff the last two I dealt with salesman Kennedy Nwaiwuocha and he was a pleasure both times . When shop More

by Harmond 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Nwaiwuocha
Oct 17, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review and loyalty to Vandergriff Toyota. We are delighted that you have come back to us again and that your experiences with Kennedy Nwaiwuocha have been so exceptional! We look forward to serving any of your automotive needs in the future. Sincerely, Chris Snyder - General Sales Manager (877) 880-5657

October 13, 2016

Superb Service! Vandergriff Toyota has a team of super technicians and advisors that work their. The quality and speed is like no other I have ever experienced. All I More

by Alphamik3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Oddo, Louis Viloria
Oct 17, 2016 -

Vandergriff Toyota responded

Thank you for your time and review. We appreciate hearing feedback from customers! We are so pleased to hear that Luis Viloria was able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Regards, Steve Ganz - Service Manager (877) 841-3693

October 10, 2016

Glenn Byrd Was So Amazing and Very Understanding!! :) :) He listened to my needs that I wanted in my New Camry! He wasn't pushy at all! He understand what I wanted in my new car! He cared about me with makin More

by srhshopgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Byrd
Oct 11, 2016 -

Vandergriff Toyota responded

Congratulations on your first new Camry. We realize you have several choices when buying a car and thank you for choosing Vandergriff Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience, so we are pleased to hear that Glenn Byrd was able to prove this to you. We look forward to serving you in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657

October 10, 2016

DID NOT DO what I asked THEM TO DO Customer service was pleasant; completed the service that WAS accomplished in the quoted time frame; did not complete servicing of my air conditioning More

by Unhappy Toyota Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall the second name, Nancy Goodwin
October 10, 2016

Great service as always! I brought my car for general service at the dealership and was very satisfied with the service as usual. Although I live in Fort Worth, I still go bac More

by mpl518
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust Nancy Goodwin with your vehicle service needs. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 09, 2016

Above and beyond The whole process was easy. Mike took care of me so well that I didn't need to do anything but show up. He coordinated the repair on my vehicle and More

by sweetpea2233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martinez
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you for your time and feedback. We are delighted to hear that Mike King was able to help make your vehicle repair hassle-free. Vandergriff Toyota strives to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Sincerely, Steve Ganz - Service Manager (877) 841-3693

October 09, 2016

Nancy Goodwin Saves The Day Just can't say enough good things about "our" assistant service manager, Nancy Goodwin. She is a wonderful help when in need, and, wow, were we in nee More

by stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Oct 11, 2016 -

Vandergriff Toyota responded

Thank you so much for your kind words! We are pleased to hear that Nancy Goodwin was able to help you have a great service experience. We hope to see you again in the future, and you can bet that you will receive the same great service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Steve Ganz - Service Manager (877) 841-3693

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