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Vanguard Volkswagen

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
359 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
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6900 Burnet Rd

Austin, TX

78757

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Showing 359 reviews

June 30, 2026

This VW Dealership is conveniently located and offers a simple drive up service for a basic oil change. Staff is friendly and professional. Curtis does a great job. And thank you for the car wash!! More

by petebarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis in Service - Five stars.
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June 29, 2026

service was quick, and everyone was very cool! ! even got my car washed, thanks guys!! More

by brokenbutcher2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris svg manager was fantastic as always
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June 25, 2026

Reggie did an excellent service since the first day I reached out about being interested. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2026

Chris was great. He got us in, got us a rental, got the windshield repaired. More

by drewfinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
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June 24, 2026

The oil change service was excellent, and the staff was extremely helpful and accommodating. I truly appreciate their support. More

by Santhoshkumar.ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2026

Excellent process with Reggie and I’ve bought 20+ cars in my life. Will keep coming back. More

by fonzolvera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2026

Reggie had incredible service since I called interested in some vehicles. Not only he worked with us but also gave us great advice when it comes to car shopping. More

by Douglas2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2026

Jose Vargas was very friendly, nice and helpful. Had a great experience at Vanguard, nothing but good vibes. More

by jav8511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2026

Reggie is fantastic, we had a few issues but he was able to get things right to the best of his capabilities and i greatly appreciate him getting my son into his vehicle before my vacation. Thank you Reggie More

by luckeyjasmine1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2026

Very fast and responsive once I got ahold of them, which took a bit, but they were fantastic. More

by jburgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Jun 17, 2026 -

Vanguard Volkswagen responded

Thank you so much taking the time to review us! Chris Smith has been a huge asset to the team. We were understaffed for a short time and are now fully staffed with our service team's contact info on the website so hopefully you won't have any trouble getting in touch with us next time :)

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