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Vanguard Volkswagen

Austin, TX

3.4
312 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
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6900 Burnet Rd

Austin, TX

78757

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Showing 312 reviews

December 23, 2021

Caleb was very helpful and attentive he help me find the perfect vehicle for my wife More

by koke0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bent, Kenneth Alumbaugh, Caleb Gutierrez
December 06, 2021

Jethrow Palacio was helpful and made my purchase of my 2021 Jetta smooth and easy it was the fast time I have ever spent in a dealership the whole process was done in 1 and half hours I would recommend th More

by Joshua.m.barton75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethrow Palacio, Kenneth Alumbaugh
September 13, 2021

Caleb was extremely friendly, helpful and professional. He seeks opportunities to satisfy his client and educate them on deals and services. Wish him the best More

by Ben Nassri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gutierrez
September 10, 2021

The first time we went the salesperson was not Helpful at all, but second time we went, Caleb was great! He was very friendly and attentive. We felt like he knew what we were asking. The only reason I did no More

by Courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gutierrez
August 14, 2021

Excelente atención, llegue un poco tarde antes de cerrar y siempre estuvieron atentos ayudarme, los felicito por esa atención al Cliente es excelente. More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Alexander Morataya
July 23, 2021

We were very pleased with Alexander and the dealership as a whole. They worked with us to meet our needs on a time crunch! Thank you!! More

by Mike.aceves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Alexander Morataya
July 22, 2021

I would say top of the line service provided by Alexander morataya, really, his professionalism, dedication knowledge made our buying a lot easier, I really recommend him. Un servicio espectacular el que no More

by Kernan sarria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gallardo, Derek Chase, Alexander Morataya
July 03, 2021

Horrible service. Scheduled an appointment, spent 1+ hours driving for my appointment then found out upon arrive “the repair man was not in the shop.” They told me to come back the following week for ze More

by atreineke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle
June 28, 2021

I had one of the best sales experiences with my wife, felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a More

by r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale McConnell, Derek Chase, Alexander Morataya
June 27, 2021

Working with Billy was easily the best car-buying experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so More

by SuzanneK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hankey
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