Vann York Honda

My latest Honda Purchase I have been dealing with Vann York Honda for over twenty years. Eleven vehicles later and I still trust them to deliver value. Win / Win. I have been dealing with Vann York Honda for over twenty years. Eleven vehicles later and I still trust them to deliver value. Win / Win. More

Excellent dealership overall! My family has been loyal to vann York dealers for Years. They are always friendly, and it's the same smiling faces every time I return for my next veh My family has been loyal to vann York dealers for Years. They are always friendly, and it's the same smiling faces every time I return for my next vehicle. I want to thank them again - I am excited about my brand new Honda Pilot! Thanks again and take care. More

buying new car I got good service , the sales representative Mr. Michael Thomas with Vann York Honda was very helpful and courteous. Also he was very friendly and p I got good service , the sales representative Mr. Michael Thomas with Vann York Honda was very helpful and courteous. Also he was very friendly and professional and he makes the person feel at ease and comfortable in processes of going through purchasing a new car. I appreciate that and recommend him to any car buyer. More

Great experience Randy was very informative and answered all the questions we had. He was a pleasure to work with. Great customer service. I would definitely recommend Randy was very informative and answered all the questions we had. He was a pleasure to work with. Great customer service. I would definitely recommend him to my friends. More

Straight Forward; Best Deal My wife and I enjoyed working with Corbett. We had our 9 month old son with us and Corbett was very understanding, accommodating and thoughtful. It My wife and I enjoyed working with Corbett. We had our 9 month old son with us and Corbett was very understanding, accommodating and thoughtful. It was so relaxing to work with such a seasoned salesman. He was a straight shooter and didn't play the sales game with us. We appreciated his transparency and openness. We would definitely highly recommend working with Corbett. God bless you. Kevin & April Via More

Great Experience I bought a new Civic on Saturday, October 18. Robert Saintsing in sales was wonderful to work with, as was Woody McDowell in the business department. I bought a new Civic on Saturday, October 18. Robert Saintsing in sales was wonderful to work with, as was Woody McDowell in the business department. I would recommend Vann York to anyone looking to purchase a vehicle. More

First Honda, Great deal Micheal Thomas was friendly and courteous, and I felt at ease with him. He continued to work until we reached a deal which felt comfortable for me. Ev Micheal Thomas was friendly and courteous, and I felt at ease with him. He continued to work until we reached a deal which felt comfortable for me. Everyone at Van York was friendly and helpful. More

Fourth Honda This is the fourth Honda that I have purchased from Corbett Davis at Vann York. The sale, like the three before it, was handled with courtesy and pro This is the fourth Honda that I have purchased from Corbett Davis at Vann York. The sale, like the three before it, was handled with courtesy and professionalism. Vann York and Mr. Davis worked hard to find the right vehicle for me and it felt like a team approach that valued building a relationship more than just selling a car. I will, and have many times, recommend Corbett Davis and Vann York for buying Hondas. My only complaint is that they are not located in Greensboro . Even though they are in the next city, I choose to return to Vann York for all service (I recommend Vann York for outstanding service performance also). Best car brand and best dealer in my opinion. Jim Spencer More

Awesome experience I bought a Honda CRV from Corbett Davis Monday afternoon. He was absolutely wonderful. It was definitely my best car buying experience to date. I will I bought a Honda CRV from Corbett Davis Monday afternoon. He was absolutely wonderful. It was definitely my best car buying experience to date. I will most definitely return for future purchases. Corbett is the best. Stephanie Blake More

"Outstanding telephone customer service" I had the great pleasure of talking with Danny Temple today regarding a replacement part for a recent factory recall of my 2007 Honda Accord due to a I had the great pleasure of talking with Danny Temple today regarding a replacement part for a recent factory recall of my 2007 Honda Accord due to a defect in the airbag device. I was on the phone numerous times throughout the day with American Honda Customer Services about Crown Honda not having the part my car needed since Monday when I took the car in for routine maintenance as well as a manufacture recall due to a defective part in the airbag device. In short, the service manager at Crown Honda informed me on Monday that the necessary part for the airbag was not going to be available for at least 4 weeks, I could take the car now and I would be called once the part arrived. This being an unacceptable situation due to safety concerns, I left the car at Crown. I called American Honda today and notified them of the situation and resulting dilemma. The initial inbound customer service representative for American Honda with whom I spoke did some quick investigating and informed me that 10 of the parts in question were in stock in Atlanta. He also told me he spoke with Danny Temple of Vann York Honda in High Point who could order the part today, have it shipped overnight to Vann York in High Point and my car would be ready tomorrow. I completed my phone complaint with American Honda, received a case number and awaited a call back from a case manager to bring resolution to a very complicated and egregious situation. Next, I called Vann York Honda and asked to speak to Danny Temple in the parts department. Danny verified that a part was indeed available in Atlanta. He told me that if he got the order in by 3:30 PM today, the part could be here in the morning and the car repaired and ready to go by tomorrow afternoon. I was thrilled to learn that Danny had called the parts department in Atlanta and that it could be in High Point via overnight shipping and I would have my car repaired and ready to be safely on the road by tomorrow afternoon. The bigger issue was getting the car from Crown Honda in Greensboro to Vann York in High Point by 3:30. Essentially, per American Honda, towing the vehicle at my expense was the only option. I was not going to drive an unsafe car nor would I expect anyone from either dealership to drive a car with a defective airbag. While Danny could not solve the problem of transporting my car from Greensboro to High Point, he was willing to go forward with ordering the part to expedite a resolution to my extremely arduous situation. He offered the name and number of a towing company in High Point relied upon by Vann York Honda for years. Danny was kind, honest and willing to solve the problem as quickly as possible. He heard the exasperation in my voice and expressed it best when he stated..."just burns a day you can't get back." And he was right! The story isn't finished. The car remains at Crown Honda, supposedly repaired while I spent my time , energy and effort chasing a resolution with the folks at American Honda. Several communication breakdowns have not ended in a signed document affirming the correct replacement of the defective part and the safety of my car. I am left without reliable transportation and another burnt day. So, in honor of Danny Temple and his fine customer service on the phone today, I believe his statement should be posted in all areas of each dealership ..."Needless aggravation burns a day you can't get back!" I believe it could serve as a reminder to be your best and give your best so your customers feel they received the best and no one's time, energy, effort and money goes up in smoke. Thank you, Danny, for this pearl of wisdom. Henceforth, I plan to bring my Honda to Vann York for service. Leslie Gains More