Vann York Nissan

My experience with High Point Nissan was an interesting one. I went in to test drive a Nissan Juke. I wanted an SL model, but they only had an SV in stock. I test drove it and it was a fun experience. one. I went in to test drive a Nissan Juke. I wanted an SL model, but they only had an SV in stock. I test drove it and it was a fun experience. After test driving a few competitive vehicles I came back to High Point Nissan to talk about finding a car I liked better. They tried to sell me on the one they had in stock, which I expected. After I made it clear I was seeking a different model and color, they did their best to find me something that I liked. They were able to find one I was satisfied with, but it was at a dealership 300+ miles away. We did paperwork and closed the deal. On Monday, I was supposed to be called to ensure that the deal for trading with the other dealership went through. I had to call out there at 11am because no one had touched based with me yet. After an hour of waiting to receive a return call I was informed that the other dealership had sold the car out from under them. So the manager went looking for a replacement vehicle for me. He was able to find one even further away, but not one that matched my preferences. So I offered them the opportunity to sell me the one they have at a lower price. They chose not to, so we tore up the paper work and went out separate ways. Overall, despite the result, I wasn't too disappointed with the experience. One BIG issue that offended me while I was there, was that when originally trying to sell me the car they had on the lot, the salesperson played the game of having another sales person come ask who was looking at the car and then talk it up. I'm not an idiot. I don't want to be swayed or pressured into decided on something by such tactics. It was pretty insulting and generally left me with a bad taste about the process. Anyway, that was my first experience with High Point Nissan. The trade value they offered me was reasonable, but there were some things that I didn't like. I think that'd be true at most dealerships though. I would advise that they take a more honest approach to sales with customers like me. I'm willing to pay more for not having to deal with the shady salesperson tactics and cheesy lines they feed you. More

We want to take this opportunity to tell you and your associates what an enjoyable venture we had when making our recent purchase of the Nissan Murano. First of all, it is a terrific vehicle - exactly w associates what an enjoyable venture we had when making our recent purchase of the Nissan Murano. First of all, it is a terrific vehicle - exactly what we were looking for since purchasing a van six years ago. Wow! Vehicles have changed and the Nissan Murano seems to be a technological genius. And as much as we are enjoying our new vehicle, we found dealing with Todd McKenzie to have been a great experience. Todd was extremely knowledgeable about the vehicle and all of its features. He willingly demonstrated each and proved to be an excellent teacher. Todd and and all staff were so professional in all aspects of introducing us to the Murano and fielding our many questions. We also feel great about the deal we received. The small scratch on the dash was taken care of by replacing the molding within two days of our purchase. Todd even took the time to show us around the service area and had us take our new Murano out back to wash some bird "do" off it. We feel strongly that there were no pressure tactics applied regarding our purchase, but just honest facts and conversation. When we stopped in after our purchase, we were greeted by name and with a smile and a handshake. High Point Nissan is a place where we feel we can stop in any time to say hello or to ask questions. We look forward to dealing with service as well. Walt, please pass this note on to whomever might have interest (especially Todd and Mr. York). High Point Nissan presented us with a great produce, excellent people, and a terrific experience. More

After going to other Nissan dealerships, I came back to High Point Nissan due to Tishon's manner. He was the best car salesman I've ever dealt with. He wasn't pushy, and gave me space to make my decisions. High Point Nissan due to Tishon's manner. He was the best car salesman I've ever dealt with. He wasn't pushy, and gave me space to make my decisions. Other salesman were full of crap and I felt uncomfortable with them. I bought two Nissans from Tishon within one month due to this. I think other car salesmen should follow his lead. More

I saw a used car listed on the website and received a friendly greeting when I arrived and took a test drive. The sales guy was as nice and when I asked about having a stain removed from looked like doub friendly greeting when I arrived and took a test drive. The sales guy was as nice and when I asked about having a stain removed from looked like double sided tape left on the dash and then closed the deal with a request of a full tank of gas I was greeted with a "yes" and "no problem." However, at that point I should have run! As soon as the signature hit the line they couldn't have cared one point about me. The finance manager was rude to the point of closing his door and saying he wasn't going to get into "a pissing contest" with me. Within a week of my driving something with the clutch snapped and I had it repaired near where I was working in Concord, NC. I took in my car for them to take a look I was told the repairs were done improperly and I was charged ANOTHER $350 for the SAME repair. I finally took some Goo B Gone to the stain and I know I will never see a drop of gas from them. I have told everyone I know the stay away from this dealership. For what I thought would be the perfect gas saver has turned into a frustrating mess. I really like the car but buying it with High Point Nissan was a HORRIBLE experience and I highly recommend going anywhere else. More

This was the best car buying experience in 40 years. The sales people were concerned that we were pleased more than selling us something we didnot want. They went out of the way to get the car from ano The sales people were concerned that we were pleased more than selling us something we didnot want. They went out of the way to get the car from another dealer. You can tell they wanted us to be future customers, and we will be. There were no surprises on the numbers when it was time to sign the deal. I also liked the way they included the service department so that you understood their total commitment to make you a valued customer. The service personnel educated you well on how to take care of your vehicle so that it would run better on keep it's value. More

This dealership is the most respectful of your time and This dealership is the most respectful of your time and the most honest of any dealership I have ever encountered. Buying a car can be stressful and This dealership is the most respectful of your time and the most honest of any dealership I have ever encountered. Buying a car can be stressful and extremely time consuming especially when you feel you are being deceived and you feel you are wasting your time (which is what you will get from Modern Nissan of Winston Salem). If you want to be treated fairly and with respect to all your needs go to High Point Nissan! More

What a great experience I had when I found my car at High Point Nissan. I had been looking at cars for weeks, and finally was fed up sitting in a chair at a dealership for hours wasting my time. The folks Point Nissan. I had been looking at cars for weeks, and finally was fed up sitting in a chair at a dealership for hours wasting my time. The folks at High Point Nissan valued my time and made me a great deal on a car, a deal I couldn't refuse! I've since been back for my first oil change and to have accessories added and found the customer service to be outstanding. I'll highly recommend this dealership to all my friends! More

This place was the worst place I've tried to buy a car. They took forever to give us a price and then insulted my fiance by telling her the car was a piece of junk. The managers were unfriendly, and then They took forever to give us a price and then insulted my fiance by telling her the car was a piece of junk. The managers were unfriendly, and then we saw the owner named Greg York and he was more rude than the managers and didn't give us the time of day. More

From the minute we got out of our car until the minute we drove off the lot the salesmen were nothing but friendly, mannerly and accommodating. This is the first time, after many purchases, that someone pro drove off the lot the salesmen were nothing but friendly, mannerly and accommodating. This is the first time, after many purchases, that someone programmed things and thoroughly explained how certain things worked. I have had Nissans since 1979 and have always been pleased with the purchase and their performance, however I have never had sales people like this. My firm believes in strong customer service and I know now that Vann York's Nissan does also. Thank you for making a sometimes laborious task enjoyable. More

My husband and I worked with Tood McKenzie at the dealership! Todd was awesome! He answered every question that my husband and I had about our new rogue! He was extremly knowledgeable about the ca dealership! Todd was awesome! He answered every question that my husband and I had about our new rogue! He was extremly knowledgeable about the car and was so pleasant to work with! My 6yr old son was with us and Todd interacted with him and even gave him balloons! Our whole experience with the dealership was great, but Todd is what made everything so awesome! Truthfully, we were looking at another car at a different dearlership also, but what really sold me on the Nissan (besides loving the Rogue), was Todd! I realized that it was about the relationship with Todd that made me fully comfortable with our purchase! I am a facebooker and I have posted amy entire experience with Todd and High Point Nissan on the social network! Love it and Todd McKenzie! Loving my new Nissan! Pat Abernethy More