Vann York Toyota

Fred Cook at VannYork Toyota took great care of us. We wanted a new plug in hybrid RAV4 at a time when they just weren’t available. Though we spoke to umpteen salesmen with dealerships all over the state wanted a new plug in hybrid RAV4 at a time when they just weren’t available. Though we spoke to umpteen salesmen with dealerships all over the state and beyond, Fred was one of the very few who kept in touch. When a car became available, he was on it, and he made the sale. Thanks, Fred! More

My experience with this dealership was, for the majority, very satisfying. Everyone I had communication with, Jerome (sales representative) and Mike (finance manager) were very professional, kind, and helpf very satisfying. Everyone I had communication with, Jerome (sales representative) and Mike (finance manager) were very professional, kind, and helpful. There were instances of miscommunication, but these instances were quickly corrected by staff. I purchased my vehicle remotely, which posed some challenges, but al in all my experience with this dealership was exceptional. I would definitely recommend this dealership to anyone looking to purchase a new or used vehicle. More

Always enjoy working with Greg. It’s my second time dealing with him and each time he had great! dealing with him and each time he had great! More

Wonderful people!!! Wonderful customer service and very caring and honest! Fred never once pushed me. Thank you so much for your kindness and caring Fred and the whole Toyota team! caring and honest! Fred never once pushed me. Thank you so much for your kindness and caring Fred and the whole Toyota team! More

Great experience with staff, wish there was more inventory available to work with. Was still able to get the vehicle I wanted, but having to wait two weeks to get it. inventory available to work with. Was still able to get the vehicle I wanted, but having to wait two weeks to get it. More

Charles and the others in finance dept were determined to get us a deal to lower the amount. Thank you! get us a deal to lower the amount. Thank you! More

Both my wife and I are extremely pleased with our new RAV4. It fits our need for a smaller vehicle but still comfortable fit for someone my size. We also did not want something so low we needed a hoist RAV4. It fits our need for a smaller vehicle but still comfortable fit for someone my size. We also did not want something so low we needed a hoist to get up and out, hence, looking at SUVs. I like the idea of driving a hybrid to save on gas and move in the direction of electric vehicles. We have been using Van York to service our Tundra since retiring and moving to North Carolina. They have always provided excellent service with extremely pleasant attitude of all their employees. If there was a problem, someone would explain the issue and cost before proceeding with any work. Van York also had the best price on the RAV4. The best selling point with Van York was Charles Martin. Other dealers we have been to, the sales person could not answer technical question without running to the back for answers. Charles listened to our primary concerns and worked with our request to stay outside. He explained several unique features of the car but also listened to our options and concerns. We never felt pressured in any way. I would not hesitate to recommend Van York to anyone looking for a new vehicle and would tell them to insist on dealing with Charles. More

I felt comfortable since my first car purchase.This one makes four knock on wood we get to five makes four knock on wood we get to five More

Very Friendly and courteous staff. Don't feel like your being attacked when you walk in. Mike was quick to respond and always had an answer for any questions we had. Thanks Mike!! being attacked when you walk in. Mike was quick to respond and always had an answer for any questions we had. Thanks Mike!! More

Extremely positive experience at Vann York Toyota. World class sales/service. The Vann York Sales/Financial staff which included Erik Rodriguez, Clay Hudson, and Luis Nunez were professional, knowledgeab class sales/service. The Vann York Sales/Financial staff which included Erik Rodriguez, Clay Hudson, and Luis Nunez were professional, knowledgeable, and caring. They understood my needs, both in product and finances. While they were very customer-focused, I never felt pressured in any way. Additionally, the other staff members I encountered on an informal basis while there were very friendly, checked in with me during wait times, and all represented Vann York in a positive manner. Kudos to the leadership of Erik and Luis. The trickle down of their professionalism is obvious. I highly recommend that Toyota use them as role models for employee and franchise training. I look forward to being a member of the Vann York customer family. More