Vann York Toyota

Refusing to honor manufacturers warranty While sitting stationary in the driveway, 4500 miles on the vehicle one morning I noticed a large crack had appeared across the windshield, the crack While sitting stationary in the driveway, 4500 miles on the vehicle one morning I noticed a large crack had appeared across the windshield, the crack originated at the top edge of the windshield approximately 52 cm from right side and 61.5 cm from left side, traveling downward approximately 12 cm before entering a sweeping curve to the right and continuing for another 35 cm, total length of crack is currently approximately 55 cm. There is no "starburst" pattern along any part of the crack indicating that the crack formed without impact from foreign material. At no time during any trips were there any noises heard consistent with a foreign object striking the windshield. I am the only person that drives the vehicle. I brought the vehicle to the dealer and the service department insisted that the crack was caused by a foreign object striking the windshield, I informed them it had been parked in the driveway and had not encountered any "road hazards" while in the driveway. They then stated it was caused by rocks flying through the air. I informed them I do not live in an asteroid belt. I'm sure their refusal to honor factory warranty is standard practice and as per the class action law suit this is encouraged by the manufacturer, so that means, any manufacturers warranty is not worth the paper it's printed on and only used to entice you to buy their product. I plan on collecting names and filing another class action law suit. They have refused to honor the manufacturers warranty and insisted I pay for the correction. Toyota has a history of having defective windshields as documented in the following class action court case https://www.courthousenews.com/wp-content/uploads/2018/03/Toyota.CA_.pdf More

The service was great, they really help me find a car that is in my interest. Evan was a great salesman and he was very patient. that is in my interest. Evan was a great salesman and he was very patient. More

Luis made things so easy for my wife and I. I called in and set an appointment for my wife and I to come in a few days later on a specific vehicle. I mentioned that I wanted to get all of the financing inf and set an appointment for my wife and I to come in a few days later on a specific vehicle. I mentioned that I wanted to get all of the financing info done before we came in. Luis called within minutes and instructed me on the process. Luis pulled the vehicle from inventory and worked up a great deal for us! We came in, signed the paper work, and was out in 20 minutes. Thank you for your hard work and dedication to your customers. We truly felt like Luis had our best interest at heart. Thanks to Shane as well for getting the vehicle ready for us! Highly recommend. More

Excellent Customer Service. They went out of their way to help me find what I wanted. They were busy and I felt like I was the only customer. help me find what I wanted. They were busy and I felt like I was the only customer. More

We were able to get most of the paperwork done from home which saved us a lot of time. Everyone at the dealership was friendly and helpful. Thanks for helping us! which saved us a lot of time. Everyone at the dealership was friendly and helpful. Thanks for helping us! More

My first time to purchase a vehicle My husband purchased our vehicles in the past. Jerome Sam, sales manager, is a neighbor and he knew I was looking for a dependable vehicle. Fred Coo My husband purchased our vehicles in the past. Jerome Sam, sales manager, is a neighbor and he knew I was looking for a dependable vehicle. Fred Cook and Jerome made sure I purchased a dependable vehicle and I am proud to drive another Toyota product which I enjoy driving. I have gotten many comments from friends, relatives and strangers..they really like my vehicle! More

My wife and I had a horrible experience at Modern Toyota. They was trying to put my wife, boys, and I into a vehicle that we did not want. Even though we were loyal customers to them, they treated us like we They was trying to put my wife, boys, and I into a vehicle that we did not want. Even though we were loyal customers to them, they treated us like we were stupid. So we went to Rice Toyota. We worked with Mr. Charles E. Martin and he was very kind and he and his team was able to give us more for our trade than what Modern Toyota gave us. They gave us a vehicle that my wife and I did not expect and we love it. Thank Mr. Charles E. Martin for working with us and treating us like first class citizens. More

Vann York has a great selection of vehicles to choose from. The difference for us was our salesman Tre Hollingsworth. He made the difference with his professionalism and friendliness. from. The difference for us was our salesman Tre Hollingsworth. He made the difference with his professionalism and friendliness. More

She was awesome and alyana did any and everything to get me in a car ... she didn’t give up and so glad she didn’t me in a car ... she didn’t give up and so glad she didn’t More

Used Camry XLE I purchased a used 2012 Camry XLE from this dealership and I have to say that it was the easiest and best buying experience I have ever had. Alyana di I purchased a used 2012 Camry XLE from this dealership and I have to say that it was the easiest and best buying experience I have ever had. Alyana did everything in her power to get me into the vehicle at the price that I was comfortable with. I drove off the lot without a single regret and am incredibly happy with my purchase. I would 10/10 recommend buying a vehicle from Vann York Toyota. More