Varsity Lincoln

Scheduled a routine Oil Change and Tire Rotation at Varsity Lincoln in Novi MI. My Service Advisor, Brandon Sobiesiak was absolutely Friendly, Courteous and most of all truly Professional!! Took Exce Varsity Lincoln in Novi MI. My Service Advisor, Brandon Sobiesiak was absolutely Friendly, Courteous and most of all truly Professional!! Took Excellent care of me as a long time Customer and an Owner of yet another Lincoln vehicle purchased from Varsity Lincoln. Made suggestions for future maintenance plans on my Vehicle. Very Helpful. Definitely pleased with experience from being greeted by staff, to Brandon's assistance to checking out with Tracey. Car was washed and brought up promptly by Excellent Porter staff. Very Please with experience!! Highly recommended Dealership!! More

Varsity Lincoln service advisor was rude and disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeat disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeatedly if we had been at Varsity Lincoln prior. We have purchased all our vehicles at Varsity Ford and Varsity Lincoln, but she saw the Ford badging and immediately treated us as second class customers. A very poor first impression from a customer perspective. The correspondence after that was ok via text messages only. Would I return to this dealer for service ( No Way ). Varsity should treat all customers with respect and courtesy. Didn’t see that from the service dept. While waiting listened to another advisor complain about customers to other advisors. A pathetic way to treat customers spending 70k and upwards for a vehicle. The face of Lincoln and Ford was not presented during this visit. They have a sign that states # 1 for 25 years, not what we experienced. After the initial meeting , others in the dealership were professional and courteous. I will not go back and will be contacting Lincoln and Ford customer service. More

I purchased a 2025 Lincoln Nautilus, my sales specialist was Sam Jamoua and this was the 2nd purchase with Sam. Sam is the best, from start to finish he makes sure that you are completely satisfied. The ent was Sam Jamoua and this was the 2nd purchase with Sam. Sam is the best, from start to finish he makes sure that you are completely satisfied. The entire team at Varsity Lincoln is top notch, from Jere Law the General Manager, Dan Rank the General Sales Manager, to Stephen Elzein the Business Manager, all of whom made sure our visit was more than satisfactory. I live in Saginaw Mi and will drive the 80+ miles to this dealership because my wife and I have never been treated better as customers. When service is due on the Nautilus we will driver to Novi to have them service the vehicle. Varsity Lincoln makes us feel like we are their only customer and our satisfaction is so important to them. Tom and Jodie Kerby More

We recently had Varsity repair the damages to our Corsair that were the result of a fender bender. We couldn’t be more pleased. The price was right, they finished the work right on schedule and when we picke that were the result of a fender bender. We couldn’t be more pleased. The price was right, they finished the work right on schedule and when we picked up the car it was like we were driving a brand new vehicle. They did a great job cleaning it up, inside and out. More

24 years purchasing from, and servicing at Varsity Lincoln. and they have always provided excellent service. From sales to service and support staff, there mission is to satisfy their customers. Lincoln. and they have always provided excellent service. From sales to service and support staff, there mission is to satisfy their customers. More

This is my second purchase of a used vehicle from Varsity Lincoln, so after 12 years, it was time of me to purchase a new vehicle even though my first car could probably last a few more years. My salesperson Lincoln, so after 12 years, it was time of me to purchase a new vehicle even though my first car could probably last a few more years. My salesperson was Conor and I came in and test drove the vehicle on a Thursday evening and was able to drive off the lot on Saturday. During the time the staff was very professional and courtesy and Jere the general manager was welcoming to my little person who tagged along. My overall experience was great from beginning to the end and I will be returning for all vehicle needs in the future and will be referring. More

We had been using Varsity Lincoln Mercury to service our Ford,Lincoln and Mercury vehicles for 30 years. When our 2023 Edge ST which was purchased new in Port Huron developed a severe water leak in the rig Ford,Lincoln and Mercury vehicles for 30 years. When our 2023 Edge ST which was purchased new in Port Huron developed a severe water leak in the right front passenger compartment I made a service appointment at Varsity that was two weeks out. A few days later it was raining and the car was leaking badly with water dripping out of the lower dashboard onto the floor. I swung into the dealership so they could see the leak in progress. The service adviser looked at it and told me I have to take it back to the selling dealer because it was an ST model and they don't have the tools to work on it. Being a retired Ford engineer I knew this was was not true. The Ford Edge ST and the Lincoln Nautilus are built on the same platform. Needless to say I took it to Serra Ford in Farmington and they repaired a leaking body seem. This experience has cost Varsity a longtime customer since I will be no longer be using Varsity for any of my service needs. More

Joe Perinelo & Rich Jelenewski were professional, kind & went above and beyond for service & lease needs went above and beyond for service & lease needs More

The collision center service was very fast and the staff was very friendly and helpful! was very friendly and helpful! More