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Varsity Lincoln

Novi, MI

4.8
449 Reviews
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48251 Grand River Ave

Novi, MI

48376

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Showing 449 reviews

September 23, 2025

The service was not only good it was great! communication between the dealership was above and beyond. I had asked about recalls Brandon had looked into it already. Thank you> Debra Grybb More

by debs1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 24, 2025 -

Varsity Lincoln responded

Debra, thank you for sharing your experience! We’re so glad to hear communication went above and beyond and that Brandon had already looked into your recalls. We’ll be sure to pass along your appreciation to him.

September 19, 2025

Went to Varsity Lincoln in Novi to have my wheels replaced and some repairs done to my F150 after my wheels were stolen and damaged to my vehicle caused by the tow truck driver. Needed my truck back More

by dpollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop Richard Sheldon
Sep 19, 2025 -

Varsity Lincoln responded

Thank you, Daniel, for your thoughtful review. We’re thrilled Richard was able to assist you and ensure your F-150 was repaired quickly and with care. We truly appreciate your trust in us and are grateful we could get you ready for your vacation!

September 12, 2025

The best dealership you could want. Sam Jamoua and Jere Law did a great job helping me. I purchased my third used car with this dealership. Service is great too. More

by davidkozlowski26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Jamoura
Sep 16, 2025 -

Varsity Lincoln responded

David, We’re honored to have earned your business for a third time! It’s wonderful to hear Sam and Jere took such great care of you and that our service team continues to meet your expectations. Thank you!

August 29, 2025

The service was prompt, and I was kept aware of their progress by service consultant Brandon Sobiesiak More

by steeve1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak, Pat
Sep 02, 2025 -

Varsity Lincoln responded

We’re happy to know Brandon made sure you stayed informed throughout your visit. Thank you for choosing us for your service needs - we look forward to having you back again!

August 27, 2025

If I could give more stars, I would. They communicated frequently, went above and beyond fixing my Truck, and even stepped up to make my life easier when it came to getting a rental for More

by jmielke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Walsh, Taylor Erickson
Aug 27, 2025 -

Varsity Lincoln responded

We’re so grateful for your thoughtful feedback! It’s wonderful to know our team was able to go above and beyond with your repair and rental needs. We can’t wait to continue serving you and your family for many years to come.

August 19, 2025

I would give a million stars if I could, varsity Lincoln collision is the best collision shop. They are ALL awesome from the gals at the desk to the mechanics. Efficient. Fast repairs, and excellent custome More

by blackjac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick sheldon
Aug 19, 2025 -

Varsity Lincoln responded

Thank you so much for your incredible review! We truly appreciate you recognizing our team's efficiency, fast repairs, and excellent customer service. It means the world to us to know we earned a 'million stars' from you! We look forward to providing the same outstanding service in the future.

August 18, 2025

My truck was rear ended and taken to Varsity Collision. While the damage was extensive and it took a while to fix, I have nothing but positive things to say about Varsity Collision and their team! Rudy an More

by m.johns515
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy, Amy
Aug 19, 2025 -

Varsity Lincoln responded

Thank you for taking the time to share your experience! We’re sorry to hear about your accident, but we’re glad our Collision team — especially Rudy and Amy — were able to keep you informed and make the process smoother for you. We truly appreciate your kind words and are happy we could help turn a tough situation into a positive experience!

July 29, 2025

Just bought a used vehicle from Jere-it was a great experience. He gave us a good trade-in for our previous car and a good price on a new-to-us car-low miles, super clean. It was a pleasure to work w More

by Evoy.meghan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jere Law
Jul 29, 2025 -

Varsity Lincoln responded

Thank you so much, Meghan! We're delighted to hear that you had such a positive experience with Jere. Your feedback means a lot, and we appreciate your recommendation. If you ever need anything else, just let us know.

July 19, 2025

4 star, prompt on service, helpful service staff, original purchase experience 2 star except salesman was 4 star, More

by Mea360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon S
July 18, 2025

I am a repeat customer. Outstanding customer service. Thank you to Jere Law, Judd Stevens, and Stephen Elzein! I will remain a life long customer! More

by bar77755
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law, Judd Stevens, & Stephen Elzein
Jul 18, 2025 -

Varsity Lincoln responded

Thank you so much for your continued loyalty and kind words! We're truly honored to have earned your trust time and again. Jere, Judd, and Stephen will be thrilled to hear your feedback—they take great pride in providing exceptional service. We look forward to being here for you for many years to come!

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