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Varsity Lincoln

Novi, MI

4.9
369 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 369 reviews

March 15, 2024

Brandon in the service department is always helpful. Also Ben is a good salesman and plan to work with him on my next purchase More

by Smithkayf
Recommend Dealer
Yes
Employees Worked With
Ben Leece, Brandon Sobiesiak
Mar 18, 2024 -

Varsity Lincoln responded

Thank you so much for highlighting our staff who helped make this a great experience for you. Brandon and Ben will be thrilled to read your kind words you left for them. We look forward to having you back again for your next purchase.

March 13, 2024

They never contacted me. They never contacted me. They never contacted me. They never contacted me. More

by Bchamburger
Recommend Dealer
No
Employees Worked With
N/a
Mar 14, 2024 -

Varsity Lincoln responded

Thank you for reaching out to us. We are sorry, but we do not have any records of your recent visit or interaction with our service department under the name Chamburger. However, we are committed to resolving any issues or concerns you may have, and we would appreciate the opportunity to gather more information from you. Please give our Service Managers Pat Steven or Marc Checcobelli a call at 248-305-5300 to discuss.

February 23, 2024

This is our third Lincoln which we have purchased from Varsity LIncoln. We could not be more pleased. The quality of the used cars and the attention to detailing to make these vehicles be like new is am More

by backdoc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Edwards, Linda Byrnes, Stephen Elzein
Feb 23, 2024 -

Varsity Lincoln responded

This review made our day! We are truly honored and grateful for your heartfelt message regarding your recent purchase of your third vehicle from Varsity. The fact that you travel two and a half hours from Grand Haven to choose us for your car purchases is both humbling and inspiring. We're thrilled to have you as part of our Varsity Lincoln family!

February 21, 2024

Great buying experience! Our sales person, John Treharne, made the experience pleasant and smooth! Thank you John for your assistance. We love our new Nautilus! More

by kimnmike1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Treharne
Feb 22, 2024 -

Varsity Lincoln responded

Thank you so much for sharing your positive feedback about your car buying experience! We're delighted to hear that John played a key role in making your purchase enjoyable and seamless. Your satisfaction is our top priority, and we're thrilled to know that you love your new Nautilus!

February 18, 2024

We've been getting our cars from Varsity Lincoln(Mercury) for over 20 years and for most of those years Jeff Nickoloff has been sales person. Jeff and the staff of Varsity has been for us the best car purch More

by nonofyourbusiness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nickoloff
Feb 19, 2024 -

Varsity Lincoln responded

Thank you so much for your continued support throughout so many years! It's fantastic to hear that you've had such a positive and longstanding experience with us. We sincerely appreciate you being our customer and we will share your kind words with Jeff and the rest of our team.

February 17, 2024

Thus far, very impressive. There is attention to detail and Karen is an outstanding sales person. Linda called and I appreciated her interest also More

by Barbbecky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen and talked with Linda by phone
Feb 19, 2024 -

Varsity Lincoln responded

It's wonderful to hear about your positive experience so far. Attention to detail is crucial when it comes to customer satisfaction, and it's great that you've found it impressive in your interactions. Thank you for choosing Varsity and we can't wait to have you back again!

February 16, 2024

Let me state this “I love my Lincoln Nautilus. ”This SUV handles the road very well and has many great features. I can’t wait to explore more of my ride it drives beautifully. My transaction experi More

by L Boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCathy & Lisa Demico…Jen Coselman in Service
Feb 19, 2024 -

Varsity Lincoln responded

Thank you for sharing your enthusiasm and love for your Lincoln Nautilus! We are delighted to hear that your SUV is exceeding your expectations. We're pleased to hear that Kevin and Lisa provided great customer service. They will love to read the kind words you left about their service! Enjoy your new vehicle!

February 08, 2024

I have other dealers closer to home - but Varsity has been worth the drive every time! More

by cfink2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi and Linda Byrnes
Feb 09, 2024 -

Varsity Lincoln responded

We're thrilled to hear that! It's always our goal to make the trip worth it for our customers. Thank you so much for your loyalty and for being our customer!

February 07, 2024

I was very satisfied with Mobile specialist I Tyler krapf He is very professional worker and really I appreciate His work More

by Lapeerwireless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler krapf
Feb 07, 2024 -

Varsity Lincoln responded

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you were very satisfied with the service provided by our mobile specialist, Tyler. We value your business and look forward to serving you again in the future.

February 06, 2024

We are always treated well and fairly. The Dealership is a trusted vendor. We have been a customer for years and keep coming back and letting JERE LAW take care of our needs with the help More

by ozzieashe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law, Judd Stevens, Stephen Elzein
Feb 06, 2024 -

Varsity Lincoln responded

Thank you for your long-standing trust and loyalty! We appreciate your kind words about Jere and the support provided by Judd and the rest of our staff. It's our commitment to ensure that your needs are well taken care of.

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