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Varsity Lincoln

Novi, MI

4.9
369 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 369 reviews

February 06, 2024

This is my second car from Varsity and are fourth car for our household. Always had a good experience with sales and service after the vehicle has been Equally good. Be sure to ask for Sam Jamoua when buying More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua, Jere Law
Feb 06, 2024 -

Varsity Lincoln responded

Hello Robin! Thank you for being a valued repeat customer at Varsity! We appreciate your continued trust and loyalty, making us a part of your household's vehicle choices. We look forward to your next visit with us!

February 05, 2024

Phenomenal experience beginning with Sam Jamoua we were then joined by Jere Law. Jere is a man of caring, integrity, and honesty. He made us feel at home and like we were family. In all our car purchas More

by murfsekej
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jere Law & Sam Jamoua
Feb 06, 2024 -

Varsity Lincoln responded

Thank you for sharing your phenomenal experience with us! We are thrilled to hear that Sam and Jere made your car purchasing journey truly exceptional. We appreciate your willingness to go the extra mile to choose us for your car purchase. Your satisfaction is our greatest reward, and we are genuinely grateful for your trust in us!

January 29, 2024

Everyone is friendly and helpful. The lobby for customers to wait for service is very nice..Joe Perinelo in service is awesome! Very friendly and definitely willing to help you.. More

by Kari ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 30, 2024 -

Varsity Lincoln responded

Thank you for taking the time to leave us a great review, Kari Ann! Our staff always enjoys reading reviews such as the one you left us. Thank you for your business and we hope you will visit us again!

January 25, 2024

Ben Leece at Varsity Lincoln in Wixom was very easy to work with and made the entire car buying process super easy and low stress. Thank you Ben! More

by david.mcroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Leece
Jan 26, 2024 -

Varsity Lincoln responded

Thank you David, for taking the time to share your experience with us. We're thrilled to hear that Ben made your car buying process super easy and low stress. We sincerely appreciate your business and look forward to having you back again!

January 25, 2024

Excellent customer service from Karen Sabatini and Lynda Byrnes! Leasing through Varsity Lincoln always exceeds our expectations. More

by sjengel48462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Sabatini and Lynda Byrnes
Jan 26, 2024 -

Varsity Lincoln responded

Thank you for the kind words and for giving us a 5-Star review. Karen and Linda will be delighted to read the wonderful feedback. Your satisfaction is important to us, and we truly appreciate your trust in choosing Varsity.

January 19, 2024

This was my 4th car purchase from this dealer and as usual they went above and beyond. This is a reason why I am a return customer. The process of turning in my very old car and purchasing a cert. pre- More

by sandra_l_kinsler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUDD STEVENS
Jan 19, 2024 -

Varsity Lincoln responded

Congratulations on your new Lincoln, Sandra! We're grateful for your loyalty and for choosing our dealership for the fourth time! We appreciate your recommendation and are honored to have earned a five-star rating from you!

January 14, 2024

I had the best experience at the shop! I took it in after a major accident; I just picked it up looking brand new! The process was easy, and Amy kept me updated throughout the whole thing. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rick
Jan 15, 2024 -

Varsity Lincoln responded

Thank you Mark, for sharing your experience and for the 5-Star review! It's always reassuring when professionals like Amy keep customers updated throughout the entire process. Your recommendation means a lot, and we truly appreciate your kind words. If you ever need any further assistance, don't hesitate to reach out. Safe travels!

January 06, 2024

As usual, my interaction with the service staff at Varsity Lincoln was exceptional. Joe Perinelo was the Service Consultant that assisted me today. He was courteous, professional, and helped me sele More

by keith smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 08, 2024 -

Varsity Lincoln responded

Keith, It's wonderful to hear about your exceptional experience with Joe. Thank you for sharing your positive feedback, and we appreciate your choice in Varsity Lincoln for your automotive needs.

January 06, 2024

Each time I visit this dealership, I get exceptional service. 1st with my salesmen Larry Porter. 2nd with my service tech Joe Perinelo. I Love it and highly recommend. More

by k_maxwell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 08, 2024 -

Varsity Lincoln responded

It's fantastic to hear that you consistently receive exceptional service from both Larry and Joe. Customer happiness is our utmost priority. Thank you so much for being our customer!

December 22, 2023

Robert and Joe (Service Advisors) assisted me with repairs to my Lincoln. The both provided great communication and ensured a high quality repair. Thank you for the great customer experience. More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perinelo and Robert Casciano
Dec 27, 2023 -

Varsity Lincoln responded

Hi Max! It's wonderful to hear that Robert and Joe, provided you with excellent assistance during the repairs to your Lincoln. Your appreciation is valuable feedback for the team and the dealership. Thank you for choosing Varsity!