Vaughn Automotive

ZL1 Camaro Best price on a 2019 LZ1 Camaro in the country. I drove 1,200 miles each way to trade in a vehicle for the Camaro. Everyone at the dealership was pr Best price on a 2019 LZ1 Camaro in the country. I drove 1,200 miles each way to trade in a vehicle for the Camaro. Everyone at the dealership was professional and nice from start to finish. I used to sell cars and this was the best new car purchase experience EVER! More

Excellent service! Excellent service and great repairs-strongly recommend to anyone and everyone! Will definitely go back again if necessary! Our next car will be purc Excellent service and great repairs-strongly recommend to anyone and everyone! Will definitely go back again if necessary! Our next car will be purchased from Vaughn’s! More

Great Only dealership I will work with. Friendly people and great service. They make sure you are happy with the service and or purchase. Very helpful with Only dealership I will work with. Friendly people and great service. They make sure you are happy with the service and or purchase. Very helpful with helping you set up and get familiarized with your new vehicle. More

The best car buying experience I’ve ever had I wanted to thank you for all the time you spent actually helping me and my wife. Unlike other dealers that I tried to use. You actually went out and I wanted to thank you for all the time you spent actually helping me and my wife. Unlike other dealers that I tried to use. You actually went out and looked around trying to find exactly what we wanted. To bad what we really wanted and needed was on your lot the entire time. I love the way my wife and I where treated by you and the rest of the staff at Vaughn's. I like the no nonsense straight forward pricing, and the fact that you where not pushy and pestering me to try and get the sale. I will buy at Vaughn's again, and recommend it to anyone I know looking for a car. More

Very satisfied I was very satisfied with my truck buying experience. Their dealership had been recommend to me by a friend. The salesman worked hard to find the righ I was very satisfied with my truck buying experience. Their dealership had been recommend to me by a friend. The salesman worked hard to find the right truck with the right equipment that I wanted and for the right price. More

Great new car buying experience I was attracted to this dealership by their low internet prices. My local dealers warned it was a bait and switch. Nothing could be further from the I was attracted to this dealership by their low internet prices. My local dealers warned it was a bait and switch. Nothing could be further from the truth. The price offered and agreed to on the phone was the price I paid. They also gave me more for my trade than other dealers were offering. Finally, their fees, which were fully disclosed on autotrader and verified by phone, were much lower than my local dealers. More

Professional, Courteous Service Service personnel prompt and courteous. Reviewed needed maintenance that was not requested as part of oil change and tire rotation and recommended wh Service personnel prompt and courteous. Reviewed needed maintenance that was not requested as part of oil change and tire rotation and recommended what should be done as part of the visit and what could wait. Added some maintenance to be done and service was still completed within the 45 min or so that I was told it would take. More

Similar to bait and switch My 2016 vehicle is for sale and Vaughn Automotive contacted me. When I first responded to a written request received via USPS, the phone call was ans My 2016 vehicle is for sale and Vaughn Automotive contacted me. When I first responded to a written request received via USPS, the phone call was answered unprofessionally by what sounded like a child. That was the first red flag, but I thought, ok maybe this is a family-run business and they're teaching one of their kids the business, no biggie. After asking someone in the background, the "kid" stated the sales person I asked for wasn't there. He didn't offer to transfer me to a different employee so I just thanked him and hung up. Two minutes later I get a call back from a woman who seemed eager to help but mentioned a vehicle I hadn't owned in several years. That was the second red flag. I explained my situation and was assured what I was requesting would be a very strong possibility, they are able to make that type of deal. She said I just had to go to the dealership to get my car appraised to get a better idea of the financial aspect of my request. Now, I had several other offers, but I was specifically looking to trade for an older vehicle to significantly lower or eliminate my car payment. The other dealerships with offers were able to determine an appraised value based on the VIN # & pictures, so this was a third red flag. I agreed and reiterated what my intentions were and was again assured "yes, absolutely, we can make that kind of deal". I also bluntly told her I live well over an hour away and do want to waste gas and my time to learn what I already know about the value of my vehicle. I made the trip and had received a text with a salesman's name that I was to meet with when I arrived. Apparently the two don't communicate because once again my old vehicle was mentioned and I had to go over the entire situation again, and reiterated my intentions. The salesman said ok, and that he just had to have someone appraise my vehicle. I was there for about two hours wandering the lot then was finally able to sit down with the salesman for an assessment of the situation. He gave me the appraisal value, which I already knew. He then started a conversation which proceeded as if we'd never even sat down and spoke two hours earlier. He said they would buy my car for the appraised value and they don't do deals with a trade "down". WHAT? These IDIOTS did exactly what I thought they would do, but mistakenly chose to give them the benefit of the doubt. They completely wasted my time and cost of gas for a 2+ hour round trip on a false promise. I recommend you avoid this dealership if you value your time and integrity. More

Terrible Was under the impression that a certain truck would be ready for me on a Saturday to test drive. I took time off from work to go and just a few hours Was under the impression that a certain truck would be ready for me on a Saturday to test drive. I took time off from work to go and just a few hours before the test drive, I was called and told that the truck hasn't been inspected yet. I waited until Monday only to find out that the truck isn't in good shape and they recommended me look at a few newer trucks. Folks, take your business to Clemens or somewhere else. You're wasting your time here More