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Vera Buick GMC

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
1,592 Reviews
Make the brief trip from Miami, Hollywood, or Broward County to Vera Buick GMC in Pembroke Pines, FL. We offer the selection of new and used cars that FL Buick and GMC drivers have been searching for. Don't forget to verify the hours our departments are open. Come visit us for a test drive today!
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300 S University Dr

Pembroke Pines, FL

33025

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Showing 1,592 reviews

October 16, 2023

If I could less than one star that is what I would give! Terrible service. I paid extra to change the air filter and it wasn’t changed properly. Came back to have it fixed. They had me wait and I needed More

by nduboff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Oct 17, 2023 -

Vera Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

October 04, 2023

The service was great. I will be coming back for all the service that is needed. Giovanni was very nice. And to the point. Please don’t let him leave at anytime. More

by wells8700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Oct 04, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 04, 2023

Orlando provided an absolutely exceptional purchase experience at Vera Cadillac Buick GMC. The process was quick, efficient, and free of any gimmicks or typical sales tactics. Just a very straightforwa More

by JOE.CARVALHO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlito Rivera
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Oct 04, 2023 -

Vera Buick GMC responded

Joe, thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

October 04, 2023

Smooth Relaxing and the staff was friendly and attentive. I will definitely be a loyal customer at this dealership More

by donnell.young202
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hernandez
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Oct 04, 2023 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Jorge Morales General Sales Manager

October 03, 2023

Vera Dearlership always does and outstanding job on my GMC. I love it when they pick my suv up and drop it off after services. More

by thinkwandadevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Padron
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Oct 04, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Alex is the best! Made everything easy for us. He was very helpful in every step of the way and knowledgeable in his job. Made us feel secured and made everything less More

by jctroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis, Alex of motor services
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Oct 04, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

October 01, 2023

From the time I walked into the dealership everyone was was so nice and helpful. More

by detect171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Oct 02, 2023 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC! Experience The Vera Difference Jorge Morales General Sales Manager

September 29, 2023

Excellent service! GIOVANNY AND JEAN have made me very happy. I highly recommend this dealer to everyone. More

by abmapharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni, Jean
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Sep 29, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 28, 2023

Outstanding service and attention to detail from Jose Diaz and the Vera Team. Highly recommended. More

by javier15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Vera Buick GMC responded

We are so glad that we had the opportunity to work with you, and that Jose and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

September 28, 2023

Customer service is top notch! ! They listen, empathize, understand and treat us like a valued customer each time we call or take in the car More

by DIANE.TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael & Leo in service
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Sep 29, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Diane. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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