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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,119 Reviews
Call Service Center (954) 871-2630

1,119 Reviews of Vera Buick GMC - Service Center

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August 30, 2023

Very poor service and rude sales person Still waiting on my 2nd key fob and your sales person was extremely rude More

by Koshal66
Recommend Dealer
No
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Aug 30, 2023 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jorge Morales Service Manager

August 29, 2023

Mike Hernandez is outstanding. Overall service is excellent. A pleasure to visit the dealership. I will recommend Buick and the Vera service department in particular More

by Luis Restrepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Aug 29, 2023 -

Vera Buick GMC responded

Luis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Mike and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Very happy nice job , I’m a man a very few words that’s all I got to say More

by otorres1193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but he was awesome
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Aug 30, 2023 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2023

Great service and the customer service team is outstanding in knowledge and taking care of the customers More

by jcarbajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2023

Perfect attention and professional services but I do not have any car for the reparation time More

by evalimawinusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony help me
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Aug 21, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Anwar was really nice, he help me to understand the service for my car, and at the end my car was cleaned., Thanks to Anwar and the service team. More

by ISILY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
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Aug 16, 2023 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2023

Good service , it would be fine if communication enhances a little bit more before during and after service. More

by alexmorales0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2023 -

Vera Buick GMC responded

Alex, Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 11, 2023

Warranty repairs fast and efficient, car was also returned clean inside and out, great service all around! More

by Todd.merkle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Aug 13, 2023 -

Vera Buick GMC responded

Todd, We are very happy to hear Giovanni provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 08, 2023

Thank you for your excellent service. Vera is the top dealership in south Florida. The only place i will bring my vehicle. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor in Service Department
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Aug 09, 2023 -

Vera Buick GMC responded

Thank you, Denise, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 08, 2023

They booked me in on short notice on a Saturday. That was very nice of them. More

by Louie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni at the service department
Report | Print
Aug 09, 2023 -

Vera Buick GMC responded

Louie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

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