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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,155 Reviews
Call Service Center (954) 871-2630

1,155 Reviews of Vera Buick GMC - Service Center

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November 22, 2023

Jean Raymond is an excellent assesor. He helped me and gave a very good deal. i came from another dealer and the difference was huge! Im glad i stoped at Vera Buick More

by antonioleonparilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, Antonio, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2023

VERA Dealership team consistently lives up to expectations. Tremendous and customer-centric team. Thank you all. More

by Peter T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni, Rubio
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Nov 22, 2023 -

Peter T. responded

Great team, great work, great outcome. Thank you.

Nov 23, 2023 -

Vera Buick GMC responded

Peter, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

I purchase and have my vehicle be service by them. They attentive and courteous and punctual. More

by johnb1259
Recommend Dealer
Yes
Employees Worked With
Mr Pe}a, the service manager delegated a member of the staff. They do the complete service of my vehicle and I'm very happy with them.
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Nov 21, 2023 -

johnb1259 responded

Vera is a great dealer with a staff that is courteous, attentive and puntual. I’m happy to have gone to them and gave my vehicle be service by Vera.

Nov 22, 2023 -

Vera Buick GMC responded

Thank you, John, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2023

Amazing! My number 1 dealer of choice for sales and service Will recommend to everyone More

by vigil36
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Nov 22, 2023 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Not very pleasant, my vehicle was there for 36 days The wait time to get service is terrible More

by kevinspark24
Recommend Dealer
No
Employees Worked With
Nicholas
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you for bringing this to our attention, Kevin, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gustavo Rodriguez Service Director

November 20, 2023

Excellent customer service. We love our service advisor Edwin Montoya. He is very knowledgeable, professional, polite and get the job done. More

by Wwashajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya.
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Service was very good and staff was very professional. I would recommend this location to a friend my problems were solved More

by BURDINEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Excelente atención y muy buen servicio por parte de todo su personal y recomiendo el servicio . More

by CARLOSAMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 19, 2023 -

Vera Buick GMC responded

Carlos, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Fast and friendly Fast and friendly, thorough and knowledgeable, with minimal wait time. Also very patient with answering customer questions. More

by tammieaw
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Nov 19, 2023 -

Vera Buick GMC responded

Tammie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Some of the best customer service I have ever had. .. Great customer service cares about the customer and the services they are providing.. More

by tanesha.johnson1
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Nov 20, 2023 -

Vera Buick GMC responded

Tansesha, Thank you for taking the time to share your thoughts on working with Conrad and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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