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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,612 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,612 reviews

March 21, 2022

The service advisor Michael is one of the greatest. He is very knowledgeable and passionate More

by SUMMITDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 22, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Michael! Take care and we'll see you next time.

March 21, 2022

There was no communication from the service tech about my car. Called various times to get my car in and nothing. Was very disappointed with the service. Reached out to a manager and still nothing. Finally g More

by Mems21
Recommend Dealer
Yes
Employees Worked With
Leo Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Suarez
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Mar 22, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your recent service visit. We are disappointed to hear that your experience has not lived up to our standards and we would love the opportunity to address your concerns. Please don’t hesitate to call our Service and Body Shop Director, Gus Rodriguez at 945-517-7841. He’s looking forward to speaking with you.

March 19, 2022

As always, perfect ! Been a customer for years and will continue to be. Excellent, professional, clean, friendly. More

by JIMMYR828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation! Take care and we'll see you next time.

March 18, 2022

Customer service is excellent. Giovanni Rubio was a big help and very knowledgeable. I will recommend my friends from Miami to go to Vera Cadillac. More

by FAMRUE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio - service advisor
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and for the recommendation! Take care and we'll see you next time.

March 18, 2022

Very easy to schedule. Quick service. Convenient pick up and drop off. Good communication vv More

by rachel51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

March 18, 2022

Always provides excellent service and customer satisfaction. Service representative courteous and assures customer satisfaction. Customer needs met. More

by ROSLYNJHAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation. Take care and we'll see you next time.

March 18, 2022

The service advisor was attentive and not pushy, the work was completely in a timely manner More

by JORGECABRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Alejandro
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation.

March 17, 2022

Great overall service! I will always buy my cars at this dealership. Simply extraordinary dealership. More

by Minadillo
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio is Excellent
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Mar 21, 2022 -

Vera Cadillac responded

Thank you for giving us the opportunity to win your business! Take care and we'll see you next time.

March 17, 2022

Mike did an excellent job helping me add an accessory to my truck. Vera always provides excellent customer service! More

by bculmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crato
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Mar 21, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

March 17, 2022

Today I have a different opinion good sale person alejandro and Roberto Vasquez manager bud Andy Russel get 2 point as a maniger. More

by wilfredo12321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rosen one star. Tereble service from him, Roberto Vasquez, Andy Russell
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Mar 21, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you next time.

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