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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,566 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,566 reviews

September 25, 2026

He's very professional he explains every step of the process. He gave excellent customer service, very kind and polite. More

by blancheDcash
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
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Sep 25, 2026 -

Vera Cadillac responded

Knowing that our technician’s clear, step-by-step guidance felt helpful is rewarding. Your feedback about our team’s professionalism and thoughtful explanations during service on your Cadillac XT5 means a lot to our service department. Experience The Vera Difference Jorge Morales General Sales Manager

September 25, 2026

Fantastic service Super friendly I'm a customer for life. I have 2 vera cadillacs and I love the service. More

by ricardoamaro92
Recommend Dealer
Yes
Employees Worked With
Giovani
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Sep 25, 2026 -

Vera Cadillac responded

Your Cadillac OPTIQ is in great hands, and we appreciate the trust you place in us to service both of your Cadillacs. Hearing that we’ve earned your lifelong loyalty means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

September 25, 2026

Absolute lifesavers! I cannot thank the team at Vera Cadillac enough, especially my service writer Michael Crato and the service manager Leo. After dealing with two other More

by mikecombs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2026 -

Vera Cadillac responded

Thorough investigation is at the heart of how our service team operates. Our team is pleased that Leo and our technicians corrected the oil and bulletin error on your Cadillac Escalade, fully restoring its performance and fuel economy. Knowing your Night Vision camera now works reliably after replacing and repositioning the ambient temperature sensor means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 25, 2026

I always receive great service from great people. The sales and service staff are always friendly and helpful and provide quality work and products at a great price. More

by jond776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Rogriguez, Service Advisor
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Sep 25, 2026 -

Vera Cadillac responded

Knowing you always receive friendly, helpful service and quality work at great prices means a lot to our team. We appreciate your trust in our sales and service departments and look forward to working on your Cadillac XT5 again. Experience The Vera Difference Jorge Morales General Sales Manager

September 25, 2026

I did not go to the dealer but Alain delivered the car and he was very nice, knowledgeable and patient More

by aylinsempe
Recommend Dealer
Yes
Employees Worked With
Alain
Print
Sep 25, 2026 -

Vera Cadillac responded

Knowing that the delivery of your Cadillac OPTIQ felt courteous and informative is rewarding for our team. Hearing you found us patient and knowledgeable means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 25, 2026

Excellent service, very professional and pleasant Micheal helped me with a small issue I had with a back order I'm waiting on for over 6 months. He was very efficient. More

by HYJEAN69
Recommend Dealer
Yes
Employees Worked With
Michael Cato
Print
Sep 25, 2026 -

Vera Cadillac responded

Hearing that resolving your back-order issue for your Cadillac XT4 was efficient means a lot to our service team. We’re pleased we could address your concern and keep you informed throughout the process. Experience The Vera Difference Jorge Morales General Sales Manager

September 24, 2026

Excellent service and staff. Excellent service and staff. Giovanni was a pleasure to work with. He took the time to listen to my concerns. More

by kenglert5
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Print
Sep 24, 2026 -

Vera Cadillac responded

Knowing you received outstanding service for your Ford F-150 and that our service team was attentive is truly rewarding. Hearing that we took the time to listen to your concerns means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 23, 2026

Super Convenient and Easy I wish they would have vacuumed the back of the car. I know it's a mess but it would have been lovely to see it a little cleaner More

by ZOCOUTURE
Recommend Dealer
Yes
Employees Worked With
Derrick
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Sep 23, 2026 -

Vera Cadillac responded

Knowing the service process felt convenient and easy is rewarding. We apologize for overlooking the rear vacuum in your Chevrolet Traverse. Your feedback about cleanliness is important, and our service department takes it to heart. Experience The Vera Difference Jorge Morales General Sales Manager

September 23, 2026

Excellent services, services was very good done no issues on time and the best customer service More

by rrdelpozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Print
Sep 23, 2026 -

Vera Cadillac responded

Knowing that your Chevrolet Colorado was serviced on time without any issues is rewarding. Your kind words about our customer care mean a lot to our service department. Experience The Vera Difference Jorge Morales General Sales Manager

September 22, 2026

Chris took care of my problem in the service center Very caring and very professional More

by robertkroll738
Recommend Dealer
Yes
Employees Worked With
Chris
Print
Sep 23, 2026 -

Vera Cadillac responded

Your praise of the care and professionalism our service team showed in servicing your Cadillac XT5 reflects what we strive for. Your kind words and five-star rating mean a great deal to our service department. Experience The Vera Difference Jorge Morales General Sales Manager

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