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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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June 12, 2023

I would like to say thank you to Mr. Nestor for his service Thank you very much!!! More

by iyazhbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Jun 13, 2023 -

Vera Cadillac responded

Thank you so much for your kind words for Nestor, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2023

Giovanni in the service department was exceptional and his customer service excellent. Would definitely recommend him and the Service department. More

by mario r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your service feedback and rating mean a lot to us. We're glad Giovanni was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2023

Professional,courteous close to my home which makes it a convenient choice for service related issues More

by KarrieJ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jun 11, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2023

I would like to thank Nicholas and the staff at the service department for fixing a door problem that could not be solved anywhere else. They were able to fix the problem and save the door panels at th More

by kalexon138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Jun 11, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2023

Great service as usual on my Cadillac! Michael Hernandez is a standout employee. He was courteous, efficient, and very helpful to me. I appreciate his dedication to Vera's reputation for e More

by MBROIHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Report | Print
Jun 11, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2023

The entire service team Super Profesional they answered all our questions and provide is with the best options. More

by i.angulo1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
Report | Print
Jun 09, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2023

Good service, helpful and professional Staff , pick up and delivery for me was excellent and prompt More

by YAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service Departrment
Report | Print
Jun 11, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2023

Alex did my service. He was exceptional. He kept me updated on the progress of my car and made sure I had transportation More

by jforemandwyer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 09, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2023

They did a good job would use them again and use them since 2013 thanks More

by lizrivera12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cadillac service
Report | Print
Jun 09, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2023

Great communication with Alex and the dealership, great workmanship. Wonderful option of courtesy pick up and delivery, including for loaners. More

by SAMUEL_GUREVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 09, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Samuel, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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