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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews
Call Service Center (844) 517-0823

2,783 Reviews of Vera Cadillac - Service Center

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April 01, 2023

Is a great dealer i always satisfied when they work on my car that why i go that far from my house More

by Jfigueroa9961@ Gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo peña
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Apr 02, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 31, 2023

Service writer Alex was very professional and accommodating Also your service manager Leo was on top of things Will come back More

by lshane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 31, 2023

Christopher did an excellent job with providing customer service. He provided prompt service updates throughout the maintenance period. More

by DWRIGHT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ale
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Apr 02, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 31, 2023

Very professional and courteous. Plus they listen well when you were explaining your situation.. if you ask them a question, they give you and explanation and show you if requested. More

by NARGRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 02, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 31, 2023

Friendly and comfortable waiting room with the staff courtesy above expectations. Not a problem with location. More

by DARRELLG4110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
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Apr 02, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

Apr 02, 2023 -

DARRELLG4110 responded

Staff is very kind and pleasant to be around. Waiting area is wonderful and clean. Service seems to be handled in a timely manner.

March 30, 2023

Alex Padron my service advisor is amazing. Friendly, professional, courteous & on top of everything. Provided excellent service. More

by IAMTARABURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Report | Print
Mar 30, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 30, 2023

Jonathan Garcia is a great service advisor. He had my vehicle in and out in no time and even got it washed! More

by Efratbogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia service advisor
Report | Print
Mar 30, 2023 -

Vera Cadillac responded

We are very happy to hear that Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 30, 2023

Great customer service, on time and on point. Love my Cadillac and the Vera Cadillac treatment. Great job! More

by smccready07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Mar 30, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

March 30, 2023

Everyone was polite and professional. Would come back to this dealership to purchase another vehicle. More

by gcgkf4
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Vera Cadillac responded

Thank you for the kind words! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 29, 2023

Excellent service, prompt response. My service advisor acted very professional and eager to help with my request More

by ealonso0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service advisor
Report | Print
Mar 29, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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