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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews

2,783 Reviews of Vera Cadillac - Service Center

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March 12, 2023

Alejandro was my service advisor and he was excellent! ! He was professional and accommodated my need for a loaner vehicle! He called me as soon as my vehicle was done. More

by tracys66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro- service
Mar 12, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alejandro met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 11, 2023

Vera dealer/Service dept is top tier. I love my dealer, they all go above and beyond without ever needing to ask. Customer satisfaction is their top priority and I’m always treated like r More

by fbustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN MONTOYA, valet driver
Mar 12, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 11, 2023

Thanks to Conrad Hernandez, super friendly and very good service, whenever I'm there he treats me very professionally thank you very much More

by ELSAEROBINSON
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Mar 12, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Elsa, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 10, 2023

They serviced my cadillac xt4 at 5000 miles. Good job, was completed on time and cleaned inside and out. Can't ask for more than that ! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 12, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 10, 2023

Great customer service. Fast turn around. Good communication with clients. Great car dealership would recommend. More

by DROPSROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with service
Mar 12, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 10, 2023

Excellent service. Best dealer ever with excellent customer service and inventory.I highly recommend it. More

by tejedaemilio050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Thank you for the five-star rating. We appreciate your business and hope to see you again soon. Experience The Vera Difference Gustavo Rodriguez Service Director

March 09, 2023

In the three years or so that I have had my Cadillac from Vera Cadillac I have had nothing but positive service and experience. Conrad was extremely helpful. He kept me informed and he was courteous and prof More

by jenjen05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad, Willy Masot
Mar 09, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 09, 2023

The service advisor set clear expectations and kept me adequately informed throughout the process. Thanks so much! More

by 305fgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Mar 11, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2023

Good customer service experience. Ask for Alex Padron. They gave me a loaner car during my car service More

by BTURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Mar 09, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2023

I had an amazing experience. Nestor is on top of everything. Mike always excels. That’s why he’s my service advisor. More

by Liz13megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael cradle
Mar 09, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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