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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,780 Reviews

2,780 Reviews of Vera Cadillac - Service Center

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January 03, 2023

Louis and Gus are simply amazing! Best customer service I’ve ever received in any establishment. A zillion stars for these guys! More

by Primeshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
Jan 07, 2023 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

Repaired car faster than expected. Road service very good Loner car with in one day during the holiday season when very few cars were available More

by gacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Vera Cadillac responded

Thank you so much for your positive comments about Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Will always get our cars from Vera Cadillac + get service! No matter where we live in the US! More

by Salco1639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Montoya!
Jan 06, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2022

Great service Perfect time Professionalism Clear explanation of what is needed Easy access to the whole team at services and sales More

by rivasjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dpmt
Jan 04, 2023 -

Vera Cadillac responded

Thank you so much for your positive comments about Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Your collision center does beautiful work. The staff is courteous and knowledgeable. Frank takes personal pride in his job. This is the third time. I’ve had a car repair here. Next time someon More

by masiegel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank…Collision Center
Jan 04, 2023 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

I have been a customer with your company for a long time there was a time that you would clean the interior of a car at least vacuum it out. This was not the case.. an old change was done, and the reset but More

by CRAIG-LARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Suarez
Jan 04, 2023 -

Vera Cadillac responded

Thank you so much for your positive comments about Vera Cadillac Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

Appointment was timely, got in right on time, and out in 45 minutes, service advisor Nestor was very nice More

by MIKEPRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Dec 29, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference. Take care and we’ll see you next time.

December 29, 2022

Thought issue was fixed but it’s not however service was great, people were very helpful More

by Mrobinson6640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny in Service
Dec 30, 2022 -

Vera Cadillac responded

Thank you for the review and the feedback. We greatly appreciate all feedback and our Service Director, Gustavo Rodriguez, would like the opportunity to speak with you regarding your recent service visit. Please call him directly at (954) 517-7841. He’s looking forward to speaking with you.

December 29, 2022

Great service! We always bring our car to vera. My service advisor is Conrad he is very attentive and professional More

by mmmartinez1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Dec 30, 2022 -

Vera Cadillac responded

Thank you for your continued business and the shout out for Conrad. Take care and we'll see you next time.

December 29, 2022

Bad quality work 2013 Tahoe they left the oil filter loose 2020 Sierra 2500 paid for a road force balance shakes worse than ever not a good experience at all More

by gladesedgeroofing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 30, 2022 -

Vera Cadillac responded

Thank you for reaching out. Our Service Director, Gustavo Rodriguez, would like the opportunity to speak with you to address your concerns. Please call him directly at (954) 517-7841. He’s looking forward to speaking with you.

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