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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,778 Reviews
Call Service Center (844) 517-0823

2,778 Reviews of Vera Cadillac - Service Center

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October 21, 2022

Louis, Gus and Eric are AMAZING! The service at Vera is second to none! Vera is best dealership in the world! More

by Primeshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Oct 25, 2022 -

Vera Cadillac responded

We appreciate that so much! Have a wonderful day - see you next time!

October 20, 2022

Verá Cadillac is an excellent dealer to take the car for service. Jonathan is very profesional and kind, he helped us giving the best advice for our car. I recommend Vera Cadillac and Jonathan without hesit More

by Galindosierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 21, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Jonathan. Take care and we'll see you next time.

October 20, 2022

Excelente servicio,muy amables todos los trabajadores en especial en el area de servicio y mantenimiento More

by BERMUDEZMAITEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
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Oct 21, 2022 -

Vera Cadillac responded

Gracias por la recomendación. Cuídate y nos vemos la próxima vez.

October 20, 2022

Nestor did an excellent Job processing the claim for our rear tires and delivered exceptional, timely service. I would recomend Vera service without question. More

by grmcc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor in Service
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Oct 21, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Nestor. Take care and we'll see you next time.

October 20, 2022

Missing attention to detail RO6096730/0 tire caps, filter reset, didn’t see used part More

by vicmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ramon, Tyrique Thomas
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Oct 21, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your recent service. Our Service Manager, Leonardo Pena, would greatly appreciate the opportunity to speak with you to address your concerns. Please call him back at (954) 517-7842. He’s looking forward to speaking with you.

October 19, 2022

Michael Crato is an excellent service advisor. He always goes above and beyond to take care of my vehicle. More

by ROSEMARY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Oct 20, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Michael. We appreciate your business and look forward to seeing you next time. Take care!

October 19, 2022

They were very accommodating, very pleasant. Service was done right the first time. And it was an easy drop off and pick up. More

by Fjeanbap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 20, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

October 19, 2022

Very customer service oriented. The service tech is aways informative while they service my Vehicle. Highly recommend Vera in Pembroke Pines. More

by jcnctrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell service advisor (excellent)
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Oct 20, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

October 18, 2022

He let me know what I have to do for my vehicle to fix the water leak and come back and fix the problem I'm having. More

by larry19@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron
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Oct 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

October 18, 2022

Mike Hernandez was very profesional and respectful. Showing interest and responsability in his work. Was very polite . Discussed and made me undestand why any repair was needed. The estimated waitin More

by FVALCIN
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We will share your kind words with Mike. Take care and we’ll see you next time.

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