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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,809 Reviews
Call Service Center (844) 517-0823

2,809 Reviews of Vera Cadillac - Service Center

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January 04, 2025

Very professional and knowledgeable service I am very happy with my Cadillac and the Service i received More

by DOTLEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 29, 2024

Nester Suarez is an exceptional service advisor, always letting me know what was happening with my car. Vera Cadillac is awesome. More

by 280035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Néstor Suarez
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

I have been a Customer if Vera for several years and is because of their great service department especially Chris Alejo, he has been my service advisor for several years and he is excellent, is polite More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
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Dec 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with so many positive experiences! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

I been twice to the dealership to do an oil change and the experience have been amazing. More

by hammerhead2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

The service was excellent. Courteous, and fast. You provided very g[d service Thank you More

by PEGGYMARTIN0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Dec 29, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 26, 2024

The replace the air filter the don't tie the bolts , let all bolts lose More

by pineda1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel brown
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

December 24, 2024

David was very courteous and kind to me and make sure the car was washed and ready ahead of time More

by MAILDEEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service dept
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Dec 29, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 22, 2024

The person who assisted me (Alex) did a terrible job, apparently he had personal problems and I had to pay the price, when they gave me the car I found a loose screw on the floor and they did not return More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Dec 23, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you Gustavo Rodriguez Service Director

December 21, 2024

Very pleased with the service at this location. Chris is amazing everything was hassle free. More

by YAELJUJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 21, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

Best Cadillac dealership in Miami Dade, I've seen a few before getting my car and you guys are definitely the ultimate destination. More

by zamuners
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Dec 23, 2024 -

Vera Cadillac responded

Thank you for the five-star rating. Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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