Vera Cadillac - Service Center

The service for Vera Cadillac was just great. Everything was done in a timely manner. Thank you . . Everything was done in a timely manner. Thank you . . More

gio is great , very helpful and makes sure all my needs are met for me ! are met for me ! More

Giovanni Rubio consistently demonstrates exceptional customer service skills, effectively explaining repair status to me and my husband. He even has gone out of his way to pick up and drop off my vehicl customer service skills, effectively explaining repair status to me and my husband. He even has gone out of his way to pick up and drop off my vehicle. He has ensured that our concerns are addressed promptly. Giovanni has maintained clear communication even when we had to return to address vehicle engine light issues more than once. He really have surpassed my expectation and we are happy to have him as our service advisor. More

Problem was not fixed. Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they check everything and yet I still get the warnings from My Onstar Cadillac report, the tire still losses air faster than all other tires and my starter stalls abit before turning on. More

Mike took very good care of my requests timely and was great updating me on each step. great updating me on each step. More

Purchasing my first Cadillac was a great experience. The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! More

I had the pleasure of working with Jonathan when I brought in my 2024 Cadillac Lyriq for service. He was exceptionally thorough in explaining the entire process and went above and beyond by coordinati brought in my 2024 Cadillac Lyriq for service. He was exceptionally thorough in explaining the entire process and went above and beyond by coordinating timely transportation for me to and from work. Jonathan’s excellent communication skills ensured I received prompt updates on my vehicle’s status throughout the service. From start to finish, Jonathan provided truly elite-class service. I greatly appreciate his professionalism and attention to detail. More

Great and fast service They take you home and pick you up when your car is ready David my service coordinator was very helpful and pleasant to deal with up when your car is ready David my service coordinator was very helpful and pleasant to deal with More

Great dealership to deal with. They did an amazing job fixing my car in decent time. My auto tech was Mario and he was great. Thank you again. They did an amazing job fixing my car in decent time. My auto tech was Mario and he was great. Thank you again. More

The most attentive Car dealership I have ever worked with. That is why I continue coming back to get my car here with. That is why I continue coming back to get my car here More