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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews

2,782 Reviews of Vera Cadillac - Service Center

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March 08, 2022

I would like to inform you that the services and parts is good sometimes I have to spend a lot time to wait after the car is ready.even though the appointment ‘‘twas made earlier More

by helbert99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services Dept
Mar 09, 2022 -

Vera Cadillac responded

Thanks for the review and the feedback! We appreciate all feedback in our continuous pursuit to provide the best customer service in South Florida. Take care and we'll see you next time.

March 08, 2022

The people is very nice and helpful. Thank you so mate por help me. Have beautiful day More

by LEDASTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Mar 09, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

March 04, 2022

At first it wasn’t a good experience, but they made it better. They made a negative into a positive. I respect them for that. More

by FPARRILLO1@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael crayon
Mar 04, 2022 -

Vera Cadillac responded

Thank you for sharing your experience. Take care and we hope to see you next time.

March 02, 2022

Excellent job it took less time than expected. All the associates are good professionals. Thanks for your work. More

by Francisco U.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jiovanny@Vera
Mar 02, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

March 02, 2022

Outstanding service with clean comfortable waiting rooms. Very attentive to the customers' needs. Very pleased with the overall service. More

by terineckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend!

March 01, 2022

Gio Rubio is a Very friendly,honest and knowledgeable of the service department. I recommend him More

by PARTS009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Mar 02, 2022 -

Vera Cadillac responded

Thanks for the review and the shout out for Giovanni! Take care and we'll see you next time.

February 26, 2022

Conrad is the best service advisor, he was helpful,kind and friendly. Good customer service. More

by dianalopezalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Feb 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

February 26, 2022

Great service always ❤️ They accommodate you if they have to keep your car ! I’ll always recommend them… More

by forteelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padrón
Feb 28, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! Take care and we'll see you next time.

February 25, 2022

Mu service rep Alejandro did a great job making sure I was 100% satisfied with the service.. He was very patient and very kind with me and with dealing with my concerns. Great job Alejandro More

by JEANNE2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro service department
Feb 28, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alejandro! Take care and we'll see you next time.

February 25, 2022

The service advisors are professional and courteous. Usually the work done on vehicle had been with satisfaction. If I wait while work is being done, the waiting area is very nice and comfortable. T More

by E.VGRIFF11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Feb 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. We appreciate your continued business. Take care and we'll see you next time.

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