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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,782 Reviews

2,782 Reviews of Vera Cadillac - Service Center

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February 21, 2022

Nice & thoughtful, thry contact you & tell you about the car..thanks again..il recommend someone More

by Troub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

Vera Cadillac responded

We appreciate your recommendation and your business! Thank you for the review - have a great day!

February 21, 2022

Absolutely amazing and Friendly service. Ralph and Frank were very helpful. Vera even covered my rental while the car was in the service center due to parts delay More

by MIMRAN3Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Ralph
Feb 22, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference. Take care and we'll see you next time.

Feb 23, 2022 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We hope you have a great day!

February 21, 2022

Giovanni Rubio is a major asset to the service dept. He does an outstanding job with customer service and satisfaction! More

by C1MURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Feb 22, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Giovanni. Take care and we'll see you next time.

February 20, 2022

Quick fast very attentive fast with the loaner cars awesome service can’t complain 100 More

by Clothchildanfamilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Piquet
Feb 21, 2022 -

Vera Cadillac responded

We're glad to hear your service experience was 5-star! We will see you next time in the service drive. Have a great day, and thanks for the review!

February 20, 2022

Quick, professional service as always! Alejandro, my usual service advisor is the best, kudos to him! If service remains as it is now they have a customer for life. This is my third car pu More

by anubis1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Feb 21, 2022 -

Vera Cadillac responded

We look forward to having you as a CUSTOMER FOR LIFE! Thanks for stopping by, and for the 5-star review. We will see you next time!

Feb 22, 2022 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

February 20, 2022

Very professional, they still believe in customer service, they do their best to respect yoir time. More

by lion0142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Feb 21, 2022 -

Vera Cadillac responded

Yes, that is THE VERA DIFFERENCE! Customer service is our top priority - thanks for sharing your experience with others. And thanks for stopping by - see you next time!

Feb 22, 2022 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

February 20, 2022

From the first time we went to purchase our car , it’s been a great experience, from the sales man right through to the finance person … I like the courtesy from everyone… I love my SUV/ Cadillac awesome… More

by valeriagrimes@80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Vera Cadillac responded

Hello and thank you! That is what we call THE VERA DIFFERENCE. Thanks for sharing that experience with others, and for the 5-star review!

Feb 22, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2022

Very please with service, Alex was very accommodating, will do se ice again pretty soon, thank you More

by dandeliond1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

Vera Cadillac responded

We look forward to seeing you in the service drive again! Thanks for the 5-star review!

Feb 22, 2022 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

February 19, 2022

Gio the service writer was very communicative and helpful. I was very pleased with the work they performed on my vehicle. The total cost was under the estimated cost. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio, Service
Feb 21, 2022 -

Vera Cadillac responded

Thank you, John! We are grateful for your business and thankful for your 5-star review! Have a wonderful week.

February 17, 2022

Very good customer service and atmosphere. Nice waiting room and informative service representative. Good experience. More

by juanflmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 17, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

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