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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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January 17, 2022

Giovani was a great service advisor I’m very pleased Giovani was a great service advisor I’m very pleased Thank you I will come back soon More

by RESERVATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani service advisor
Report | Print
Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and for the shout out for Giovanni. Take care and we’ll see you next time.

January 17, 2022

Leave the car for lot then 2 hs change oil and they has to wash the car and they left it completely dirty without vacuuming not good More

by bettina0
Recommend Dealer
No
Employees Worked With
Xx
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Jan 18, 2022 -

Vera Cadillac responded

Thank you for reaching out. We are sorry to hear that your experience was not up to our standards and would like the opportunity to learn more. Please give our Service Manager, Leo Pena a call at (954) 517-7842. He’s looking forward to speaking with you.

January 17, 2022

Outstanding treatment from the entire team throughout the buying process. Katie, Chris, Carlos, and Andy were not only professional, they were kind and very respectful of my time. The deal was fair both on t More

by mshiver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell, Katie Cartagena
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Jan 18, 2022 -

Vera Cadillac responded

Congratulations on your recent Cadillac purchase and thank you for taking the time to share your experience with the Vera Difference! We hope you enjoy your new CT5 and look forward to seeing you back at Vera for your first oil change.

January 16, 2022

The service was excellent as Markell gives knowledgeable and good service. Also explains what needs to be done with my vehicle. More

by bestmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markell
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Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

January 16, 2022

Very Professional.. they are ready to help.. very attentive . Accuracy with the Diagnose of my car. Thanks Again More

by amarilisfundora66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

January 16, 2022

Excellent job good service Excellent excellent excellent job job job service service service Excellent excellent excellent job job job More

by brendachandler19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Willy don’t remember , Willy Masot
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Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

January 16, 2022

Mikell service representative was very curtious attentive to my needs. Call was made about vehicle findings and if work could be provided. Informed me of everything that needed to be done for the v More

by bestmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Jan 17, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference. Take care and we’ll see you next time.

January 14, 2022

Christopher was very helpful and took care of my concerns. I would recommend Vera Cadillac More

by lecontefam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and the shout out for Christopher. Take care and we’ll see you next time.

January 14, 2022

Randy was very helpful and took care of my concerns. I Randy was very helpful and took care of my concerns. I would recommend Vera Cadillac More

by RTHOMPSON33169
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Back
Report | Print
Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and the shout out for Randy. Take care and we’ll see you next time.

January 14, 2022

The service adviser was great called me to notify all steps of the repair needed More

by SSREFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia
Report | Print
Jan 17, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

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