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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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September 30, 2021

My service Edwin was excellent. Very pleased with his professionalism and customer care. Glad I chose Vera! More

by Cfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
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Oct 01, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Edwin. Take care and we'll see you next time.

September 30, 2021

Alejandro provides great service each and every time. He ensures that in satisfied and all complaints or issues are completely taken care of or resolved . More

by kyerrahmbatton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation! We look forward to seeing you next time.

September 30, 2021

My advisor Gio is the absolute BEST! My car was ready as promised! Gio made sure my car was washed as well. Thanks Gio More

by Docmaylor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Oct 01, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

September 29, 2021

Customer friendly and the service was preform in the estimated time. Only issue was labor unit cost($185/hr). Next time I will shop other repair centers More

by rbigshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan service rep.
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Sep 29, 2021 -

Vera Cadillac responded

Thank you for the review and the feedback. We appreciate all feedback as we work to continuously improve our level of customer service. Take care.

September 29, 2021

Great same day service, Erick was patient, knowledgeable and highly professional. We even got a courtesy car wash. Definitely recommend! More

by Raquel P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
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Sep 30, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

September 29, 2021

Jason was very professional and helpful! I enjoyed working with him and his team. I found they were quick, honest, and humble which is hard to find in a car dealership! Thanks team! You have earned More

by mccroryshayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and for giving us your business. We look forward to seeing you next time. Take care!

September 29, 2021

The service advisor was outstanding . Mikell was very professional and went above and beyond fixing the problem and explaining the features on the vehicle. More

by anubis1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Sep 30, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Mikell. Have a great weekend.

September 29, 2021

Excellent fast service , excellent advisor and easy smooth transaction . Would recommend in future and use again More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor listed
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for the recommendation. We are so glad to have won your business. Take care and we'll see you next time.

September 28, 2021

Son muy profesionales en su trabajo y ofrecen un exelente servicio y calidad al cliente More

by yara1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mantenimiento
Report | Print
Sep 29, 2021 -

Vera Cadillac responded

Gracias por la recomendación. Cuídate y nos vemos la próxima vez.

September 28, 2021

I had a great experience with the service I received at Vera Cadillac. I would recommend this dealership to anyone. More

by larinma01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
Report | Print
Sep 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We love hearing from happy customers. Take care and we'll see you next time.

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