Vera Cadillac - Service Center

Routine oil change and service on my Cadillac, but the service was awesome. Michael Crato was my service advisor and he explained everything in detail about my service and the pricing. Also kept me up to service was awesome. Michael Crato was my service advisor and he explained everything in detail about my service and the pricing. Also kept me up to date on the progress. I would definitely recommend Vera Cadillac for service. More

Excellent quality and good service. Staff professional trained and provide good customer service skills. The overall facility along with the waiting room and restroom was clean and orderly. 👍👍 trained and provide good customer service skills. The overall facility along with the waiting room and restroom was clean and orderly. 👍👍 More

Always good service, but usually 1 or 2 minor things that need correction. Karen Englert always listens to my complaint and handles promptly and takes care of the issue. need correction. Karen Englert always listens to my complaint and handles promptly and takes care of the issue. More

Michael Crato was the 5th person I had to work with to get my repair. He was the only one that got the job done right. Everyone prior to that was of no use at all. I got no follow up or any progress until get my repair. He was the only one that got the job done right. Everyone prior to that was of no use at all. I got no follow up or any progress until he entered the picture. More

I am very pleased with the professionalism, service and performance. Kudos to Gus, the service director; Leo, service manager; service advisor and technicians. Job well done!! performance. Kudos to Gus, the service director; Leo, service manager; service advisor and technicians. Job well done!! More

They never fail! Reliable, professional and extremely friendly. I would not service my truck anywhere else. Karen is a amazing service writer. She is always on top of everything friendly. I would not service my truck anywhere else. Karen is a amazing service writer. She is always on top of everything More

Staff was professional and thorough. Prices for parts and labor are somewhat over the top, especially during this difficult time. Alex Padron is an asset and labor are somewhat over the top, especially during this difficult time. Alex Padron is an asset More

It is great place to lease a vehicle… service is awesome would recommend this dealer… already have recommended to my family and friends great place would recommend this dealer… already have recommended to my family and friends great place More

Vera is my favorite dealership! I love my service manager Edwin! He always smiling and very helpful and honest man. I trust his word when dealing with all my family Vehicles.. Edwin! He always smiling and very helpful and honest man. I trust his word when dealing with all my family Vehicles.. More

It took months to locate problem. I have had great until this time and still waiting for a part since January the part still hasn't arrive I don't understand the back up after 6 months . Can you really give this time and still waiting for a part since January the part still hasn't arrive I don't understand the back up after 6 months . Can you really give me satisfaction or do I need to visit another cadillac provider maybe that will improve my thoughts on this subject. 90 percent verses 100 care thats how my service went. More