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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews
Call Service Center (844) 517-0823

2,781 Reviews of Vera Cadillac - Service Center

Sort by
June 22, 2021

Vehicle work was done in a reasonable amount of time. Service advisor Mikell was very accommodating More

by nole229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell in service
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Jun 23, 2021 -

Vera Cadillac responded

Thank you for the 5-star review and your recommendation. Hope you have a great rest of your week!

Jun 23, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mikell here at Vera Cadillac Buick GMC! We sincerely value your business and look forward to your next visit!

June 22, 2021

Been dealing with what is now Vera since 2005….always great courteous professional service..highly recommend More

by judith22143@att.net
Recommend Dealer
Yes
Employees Worked With
Service dept..Mi Gael Crete and Nestor
Report | Print
Jun 23, 2021 -

Vera Cadillac responded

We thank you so much for your continued business. And for taking the time to share your experience with the Vera difference with a great review, and your recommendation. Have a great rest of your week!

Jun 23, 2021 -

Vera Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

June 21, 2021

5 Stars for Vera Cadillac. Love the service here. Alex Padron my service advisor was patient, knowledgeable and communicated well. More

by Stephanie10789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and recommendation. We love hearing from customers like you! Have a great week.

June 21, 2021

Totally professional. Timely service. Quality work. Karen Englert is very knowledgeable, honest, and sincere. I will definitely use Vera in the future as I believe they are a top quality organization More

by j_koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Englert
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Jun 22, 2021 -

Vera Cadillac responded

Thank you so much for taking the time to share your experience at Vera. We look forward to seeing you back, have a great week!

June 21, 2021

Service advisor was very helpful and kept me informed from beginning to end. More

by RODGERSG3645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 21, 2021 -

Vera Cadillac responded

Thank you so much for your review and recommendation. Have a great week, and take care!

June 21, 2021

Great service. Friendly staff. The complimentary Uber is outstanding gesture More

by Mock5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor"Mikell"
Report | Print
Jun 22, 2021 -

Vera Cadillac responded

Thank you for your business, and we really appreciate the 5-star review, and your recommendation.

June 21, 2021

It's great customer service and a great place to get your car service done! More

by larinma01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Ivette
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Jun 22, 2021 -

Vera Cadillac responded

Thank you for the 5-star review and your recommendation.

June 21, 2021

Excellent customer service, honest advice, good communication, friendly, clean environment More

by REGCARP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo & Alejandro in service department
Report | Print
Jun 22, 2021 -

Vera Cadillac responded

We love hearing from satisfied customers like yourself. Thank you for your review and recommendation.

June 21, 2021

Service agent was great and I formative. Super pleasant. Thank you More

by RYEMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service agent
Report | Print
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review, and your recommendation. Hope you have a great rest of your week!

June 21, 2021

Good customer service, Ivette was very polite and helpful. But the waiting time for an oil change was absurd, I was waiting for my car 3 hours for an oil change!!! More

by abel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivette
Report | Print
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Ivette, as well as for the feedback. We appreciate all feedback as that only helps us improve our service standards in our pursuit to the be the premier Cadillac, Buick and GMC dealership in South Florida.

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