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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews

2,781 Reviews of Vera Cadillac - Service Center

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June 21, 2021

Alejandro Medina’s courtesy is amazing. However, I have to say I’m a little disappointed in the fact that I just leased my xt6 not even 3 months ago and I just scheduled the 3rd service appointment. Second More

by gemhomm62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Denis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Medina , Andy Russell
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review and for the shout out for Alejandro! Also, thank you for the information regarding the issues you are having with your vehicle. We have provided this review to our Service and Body Shop Director as well as to your Service Advisor, and look forward to seeing you later this week to review your concerns.

June 20, 2021

Excellent service. This was my first use of the Vera Cadillac Service Department. I am pleased with the service and attention to detail afforded me by the staff. Alex did a great job helping me! More

by jbevy423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Jun 21, 2021 -

Vera Cadillac responded

Thanks so much for the review and your recommendation. We're glad you're satisfied and hope to see you back. Take care and have a great week!

June 19, 2021

All work was done in a timely manner, waiting area very clean, all work done as described. The experience was very professional and a pleasure More

by MDJCOLE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 20, 2021 -

Vera Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

June 18, 2021

Michael always goes above and beyond to make an appointment easy. He gets my vehicle in quickly and makes sure I have transportation. I always come here for service More

by mlaratro8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 18, 2021 -

Vera Cadillac responded

Thank you so much for your continued business with Vera. We really appreciate the review, and your recommendation. Have a great weekend!

June 17, 2021

I’ve been using Vera Cadillac for over 6 years to service my 2 Cadillacs. Everyone I’ve worked with have always been very professional. In addition to that, they make me feel like a valued customer. More

by Daveyr173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Vera Cadillac responded

Thank you Dave for your continued business, and taking the time to share your experience with the Vera difference. Take care and we'll see you next time.

June 17, 2021

Love the fact that I was able to drop off my car there and and send me home with a Lyft driver and then the dealer had someone from there drop my car off at home. More

by jeannette.salazar0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Néstor
Jun 18, 2021 -

Vera Cadillac responded

Thank you for the review and your recommendation. We love hearing from satisfied customers like yourself! Have a great weekend.

June 17, 2021

Los felicito por el buen servicio que recibí en la visita de Mantenimiento a mi auto, excelente Atencion al cliente, lo recomiendo a mis amigos More

by tonyavalosmesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Piquet
Jun 18, 2021 -

Vera Cadillac responded

¡Gracias por la reseña y recomendación! Ten un excelente fin de semana.

June 16, 2021

Erik has been doing a great job with dealing with the issues that my car has. He has also kept me informed on the work that is being done More

by MAX4LIFE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Jun 16, 2021 -

Vera Cadillac responded

Thank you for the review and the recommendation. We're glad to hear you are being taken care of at Vera, and hope you have a great rest of your week!

June 16, 2021

Everything was taken care of, it just took a long time to get it done. About a week. Service technician, Giovanni was very nice and kept me in the loop. More

by PHILLIPKELLEY17
Recommend Dealer
Yes
Employees Worked With
Giovani
Jun 18, 2021 -

Vera Cadillac responded

Thank you for reaching out and and for the shout out for Giovanni. We set a high standard for the quality of our customer service and appreciate your feedback. If you have any other questions or concerns, please do not hesitate to call us directly.

June 16, 2021

Great company that has great vehicles and great people working for them.I am definitely leasing another caddy when this lease is done,100% guaranteed More

by SAULDREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Jun 18, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation, and congrats on your new lease! We look forward to seeing you back at Vera for an oil change.

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