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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,830 Reviews

2,830 Reviews of Vera Cadillac - Service Center

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April 03, 2021

Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More

by claudedelorme17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector (five star)
Apr 04, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2021

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

by CESAR5879
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell
Apr 03, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Director, Gustavo Rodriguez at 954-517-7841 so we may resolve any outstanding issues.

April 03, 2021

Anwar is a gentleman, always makes sure you are taken care of. I have always had a pleasant experience dealing with all the service agents. More

by MARRERO.LAURA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar @Service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Karen was beyond helpful. She made sure that all my vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehic More

by TheOne1CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More

by Elumene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation.

April 02, 2021

The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an More

by ELROYGARDNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More

by CBHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 04, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Geovanni customer service was great He had everything set up for me before I came in for service The service dept also did a great job getting me a loaner More

by Kevin Tatro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Rubio
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Great all around service from the repair (body shop) team. Car repair was completed ahead of schedule and great quality of work. Thank you very much More

by lucyb718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer More

by SPOILEDATSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric T in service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

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