Vera Cadillac - Service Center

I took my 2018 escalate platinum in for repairs on 8/8/24 after an accident. I was told it was done and ready to pick up after two weeks. When I went to pick it up there were things still visible to me that after an accident. I was told it was done and ready to pick up after two weeks. When I went to pick it up there were things still visible to me that were not repaired. It was taken back to have a clip put in that weas not replaced leaving the finder sticking out. Other items that needed repair they said I would need to take to the service department. I don't know why when I took my truck somewhere to be fix they would just not fix everything????? Still unclear as to why "I" had to drive it across the parking lot? Took it to the service department and was told there was some issue with some sensors and it need to go back to the collision department. It has now been there for over two more weeks and nothing has been done. It is now 9/17/24, I still do not have my truck back and don't know when I'm expected to get it back. More

Good place to get car serviced! Very knowledgeable and reliable dealer. They also wash the car before delivery! Very knowledgeable and reliable dealer. They also wash the car before delivery! More

Excellent dealership. Very fast and efficient. I would recommend anyone go there and use them. Very fast and efficient. I would recommend anyone go there and use them. More

Service is good but time is long do to work Nice service still good yeah still good yeah More

Eric was great and went above and beyond to help me with a blown tire. a blown tire. More

Conrad Hernandez me dio un servicio excelente. Resolvio todas las dudas que tenia de mi carro de una forma clara. Resolvio todas las dudas que tenia de mi carro de una forma clara. More

Very courteous and helpful. Excellent service. . Especially Alex Padron who goes beyond to help. Will definitely recommend . Excellent service. . Especially Alex Padron who goes beyond to help. Will definitely recommend . More

Excellent Customer Service with guaranteed Customer Satisfaction not to mention friendly courteous staff a true asset. Satisfaction not to mention friendly courteous staff a true asset. More

Thank you Vera Cadillac. Our experience was very convenient and all the representatives were very attentive. Our experience was very convenient and all the representatives were very attentive. More

My experience was great. Everybody was professional, and I can’t wait to bring my car back in for servicing again. Everybody was professional, and I can’t wait to bring my car back in for servicing again. More