2,806 Reviews of Vera Cadillac - Service Center
Mike Hernandez was absolutely amazing. His customer service is great, including detail explanation of what is getting done and other recommendations needed. Everyone there are professional His customer service is great, including detail explanation of what is getting done and other recommendations needed. Everyone there are professionals ans super nice. Thank you so much More
Vera was extremely helpful in getting my car serviced. They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! More
Excellent service, super convenient and helpful communication. Mikell the service guy made the whole experience effortless, he kept me informed and was just really great. communication. Mikell the service guy made the whole experience effortless, he kept me informed and was just really great. More
On Wednesday night, before a holiday weekend, my check engine light came on. I called early Thursday morning and Conrad Hernandez, my Go-To-Service-Advisor, was able to fit me in right away to run the com engine light came on. I called early Thursday morning and Conrad Hernandez, my Go-To-Service-Advisor, was able to fit me in right away to run the computer and determine the code. Once determined, he found the part in stock, estimated a late afternoon pickup for my vehicle, and sent me home in a courtesy ride. I got a call back a few hours later and I was again picked up and taken back to dealer. Conrad was able to save my holiday weekend as I was planning a last minute trip to the Florida Keys. I appreciate the professionalism of my Service Advisor, the vibe of other satisfied customers, the cleanliness of the service area, and the care that Vera Cadillac takes of my new (to me) 2021 XT5! More
Needed oil change and tire rotation. I own a Silverado from Autonation Chevrolet but I always take it to Vera because of the quality of service. Best service department around. I own a Silverado from Autonation Chevrolet but I always take it to Vera because of the quality of service. Best service department around. More
Excellent service all around great communication and did a great job cleaning the car. Also the courtesy car was delivered and picked up in a timely manner a great job cleaning the car. Also the courtesy car was delivered and picked up in a timely manner More
Muy bien servicio al cliente los recomirndo 100 por ciento los mejores Vera Cadillac love ciento los mejores Vera Cadillac love More