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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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May 01, 2025

Fast service, oil change done quickly. Edwin was my advisor great customer service. Will be back More

by mari2108
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin service department
May 01, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2025

The pick up and delivery service is such a wonderful option, especially for those of us who work from home and have a busy daily schedule and can’t exactly go to the dealer and sit and wait. More

by aperez121419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2025

Amazing service quick and profesional Very happy with vera ,i recomend 1000 percent Best dealer More

by cmadrigal45
Recommend Dealer
Yes
Employees Worked With
Anward the best very happy with him ,all the time he help me With Everything
Apr 30, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2025

Honest, friendly, efficient and easy to do business with. They made my car buying experience smooth and efficient. More

by nicolebouie151
Recommend Dealer
Yes
Employees Worked With
Mr. Bobby and Mr. Raymond
Apr 30, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 29, 2025

Awesome As always, the service is excellent, and my service person is extremely attentive and efficient. More

by jbcoop11
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 29, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 29, 2025

Quick, efficient Timely respected appointment, quick service and efficient David respected my appointment time. Quick service, efficient, transportation to and from dealership was seem less More

by DTALBOY2
Recommend Dealer
Yes
Employees Worked With
David
Apr 29, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 29, 2025

Unhelpful with the existing problems Two major issues were unresolved with no explanation Squeaky brakes and backup camera More

by cruzzy1518
Recommend Dealer
No
Employees Worked With
I believe it was Eric
Apr 29, 2025 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

April 29, 2025

Efficient and speedy I made an appointment, was seen on time. Waited in the waiting room. Mikell updated along the way More

by DTALBOY2
Recommend Dealer
Yes
Employees Worked With
Mikell
Apr 29, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 29, 2025

Excellent customer service! Service advisor was very professional and helpful Made our visit pleasant and kept us informed during the service More

by ARLEEN711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Apr 30, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 28, 2025

I arrived 30 minutes before appointment my service representative said no problem and took my car without delay. That made me feel very good to begin my day in a pleasant way. Thanks More

by WSTALLWORTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2025 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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