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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews
Call Service Center (844) 517-0823

2,774 Reviews of Vera Cadillac - Service Center

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September 15, 2023

They were very helpful and great. it was done very quickly and the car wash was something I wasn’t expecting More

by CDIAZ7761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 19, 2023 -

Vera Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

September 15, 2023

Confio mucho en el sevicio de vera cadillac y en el profecinalismo de Giovanni Rubio que siempre me ofrece un excelente trato y honestidad, gracias More

by agarcia1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Sep 18, 2023 -

Vera Cadillac responded

We are very happy to hear Giovanni provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 19, 2023 -

Vera Cadillac responded

Apreciamos que se haya tomado el tiempo para dejarnos estos comentarios. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

September 15, 2023

I bought 3 cars from Vera so far and will continue to do so.Great! More

by T Bags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cabalero
Report | Print
Sep 18, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 19, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

September 14, 2023

My problem was solved byThe service manager Leo. Glad i came to talk to him More

by carygee1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 15, 2023 -

Vera Cadillac responded

Thank you for taking the time to leave our service department a five-star rating, Cary. We're glad to hear that Leo was able to help. We truly appreciate your business. Experience The Vera Difference Gustavo Rodriguez Service Director

September 14, 2023

Hi my experience with edwin is the best experience I had with service and very knowledgeable. 5 stars for Edwin thank you. More

by andrew.dasilva94
Recommend Dealer
Yes
Employees Worked With
Edwin Montosa
Report | Print
Sep 15, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Andrew. Quality customer service is always our number one priority, and we're happy to hear that Edwin met your expectations. Thank you for choosing Vera Cadillac; we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 12, 2023

Excellent service. Mikell Hernandez is an up-and-beyond service provider. The pickup concierge service is very accommodating. All-around service is superb. More

by blackcherry.30522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Report | Print
Sep 13, 2023 -

Vera Cadillac responded

It's great to hear that Mikell was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2023

Dealership is well laid out, with good lighting to see and explore the floor models. Associates were all very polite and helpful with questions. Service area is well lit with easy entry. Nice layout. More

by JFB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
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Sep 12, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Best car dealership service. From oil change to the car wash. Excellent customer service.good job guys More

by catherinedesir11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Report | Print
Sep 10, 2023 -

Vera Cadillac responded

Thank you, Catherine, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Excellent service! Fast and precise. Thanks Giovanny for your prompt response. Always great full to Vera Cadillac. More

by PLAYAGIRL328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny Sánchez (service consultant))
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Sep 10, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Geovanny here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Conrad was excellent in getting my Escalade in right away as it was not drivable due to a parking sensor issue. Leo Peña Service Manager was extremely helpful in finding a quick solution to resolve my is More

by jmyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez
Report | Print
Sep 10, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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