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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,815 Reviews
Call Service Center (844) 517-0823

2,815 Reviews of Vera Cadillac - Service Center

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August 31, 2023

Michael was able to resolve our issue within the same day. He was very responsive. More

by moe0939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Vera Cadillac responded

Thank you for the kind words for Michael and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Nicholas was excellent. He kept me inform all the way and I really appreciated. Good job. More

by OACEBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Back
Report | Print
Aug 29, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Having experienced this dealership from all aspects since purchasing my truck to it’s 1st service their customer care is off the charts. In my 44 years of driving I have never seen a better dealership. More

by daneducas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hernandez
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Aug 29, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

I have been loyal client of Vera for the past 9 years. With that said. I really never had a bad experience. All the staff have been excellent. Thank you very much for all you do. More

by YEYE7219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Aug 30, 2023 -

Vera Cadillac responded

Thank you for the five-star rating. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver a great experience. We truly appreciate your loyalty to us over the past 9 years. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Excellent service! ! Very accurate with the car diagnosis problem. Very Happy with the service provided. More

by PLAYAGIRL328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny ( service)
Report | Print
Aug 30, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 27, 2023

Great service! ! Staff are very professional and attentive to your needs. I will be back. More

by tgaillard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 27, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2023

Long time Vera customer. I keep coming back because of the great sales, service and overall customer service. Best in the business More

by DocMolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas (Service Dept)
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Aug 25, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2023

A place where people truly are treated like family. They are truly concerned with what is best for the customer. More

by tigerclaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2023

Vera is my first choice for sales and service. I have always been very satisfied More

by MAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crato
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Aug 25, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2023

Always giving great service, on time, you have associates who listen, understand and make it a pleasure to return More

by DIANE.TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Aug 24, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Diane. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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