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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,773 Reviews
Call Service Center (844) 517-0823

2,773 Reviews of Vera Cadillac - Service Center

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August 09, 2023

Geovany in the service department was on target with my car repair. Very professional always. More

by LILLIANFRONTELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny Saurez
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Aug 09, 2023 -

Vera Cadillac responded

Thank you, Lillian, for the kind words for Geovanny and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 05, 2023

I had to bring my car multiple times just to figure out the problem of the car but they fix the problem the car was having More

by WES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Aug 05, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2023

I have dealt with Gus as the manager of service ever since I’ve on a Cadillac. First VK, my service advisor and then the manager or Director. He is the very best and the business always make sure his cu More

by BROWNTHIRDSTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher the service advisor
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Aug 05, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2023

From start to finish. Showroom to service, until yearly trade ins. We are a Happy Family. For us. Even if there were to be an issue? Someone always tries to make you happy More

by Robin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Rubio
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Aug 05, 2023 -

Vera Cadillac responded

Thank you, Robin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2023

Great service . Conrad was very helpful and communicated daily with me regarding vehicle. Got everything delivered to me without leaving house. Loaner and car. Excel More

by lizzee720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Aug 05, 2023 -

Vera Cadillac responded

It's great to hear that Conrad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2023

I worked with Mike for the 2nd time. He was knowledgeable, personable, and felt totally in ,the right hands More

by srosenteur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 05, 2023 -

Vera Cadillac responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2023

Christopher from Cadillac helped us all the time giving us updates of our car and it was very helpful. More

by laydinHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Aug 05, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Christopher and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2023

Excellence service! Really a great experience and so easy. Thank you! Will definitely return to this dealership. More

by JESSICAKRATHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Vera Cadillac responded

Jessica, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2023

The car was picked up, serviced and returned. This was excellent. I am very satisfied. More

by EARNIEHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Vera Cadillac responded

Earnie, Thank you for your business and this review. We're happy to hear Joan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2023

The service department was top notch. It was fast and efficient. The drop off service was quick and the cost was reasonable More

by bestphotoservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 04, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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