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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,771 Reviews
Call Service Center (844) 517-0823

2,772 Reviews of Vera Cadillac - Service Center

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August 02, 2023

Thank you for the great customer service your service department provides every time I go there as always thank you Lázaro & Cristy More

by Lazrabi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Leo & David
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Aug 02, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Leo and David. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

David my rep was awesome kept me informed all the way through even took care of everything with my warranty as well excellent work More

by VJ2194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service rep
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Aug 01, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

My visit was great in an out, Nick was outstanding he walk me through with ease. More

by Bigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Companioni
Report | Print
Aug 01, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

Anwar was great adviser! The coffee was great. They returned my vehicle cleaned inside out. More

by barrydaboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Aug 02, 2023 -

Vera Cadillac responded

Barry, Thank you so much for your kind words for Anwar, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

My experience was stellar. . Jean Raymond made the car buying process super simple and hassle free. More

by PETERPEREZ28
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Vera Cadillac responded

Thank you, Peter! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jean met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

I can appreciate the accountability and the professionalism per staff and management during my visits More

by Robertbambo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leo and David
Report | Print
Aug 02, 2023 -

Vera Cadillac responded

Robert, Thank you for your business and this review. We're happy to hear Leo and David were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

I can appreciate the effort and exception made by mgt to rectify issue. Staff and management we’re accountable and professional More

by Robertbambo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leo and David
Report | Print
Aug 02, 2023 -

Vera Cadillac responded

Robert, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leo and David met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 01, 2023

I can appreciate the effort and exception made by mgt to rectify issue. Staff and management we’re accountable and professional More

by Robertbambo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leo and David
Report | Print
Aug 02, 2023 -

Vera Cadillac responded

Robert, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Leo and David were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

July 29, 2023

Mi carro regreso sin agua y sucio. , solo le cambiaron el aceite y estaba completamente cecina y le faltaba agua en todo y ni siquiera lo pudieron hacer los mecánicos de ustedes son uno More

by ADIENAMORELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
Report | Print
Jul 31, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, Adiena, or let us know the best way to contact you and we will reach out. Leo Pena Service Manager

July 29, 2023

Customer service customer service that’s all I can say with having several vehicles from Vera it’s because of customer service and the service department that takes care of us More

by Robin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Rubio
Report | Print
Jul 31, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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