Vern Eide Acura

Weeks later and I'm still waiting for a follow up call...??? My answers to this survey are based on my most recent dealings with Vern Eide Acura as I have always felt that was such an awesome place to have my RD My answers to this survey are based on my most recent dealings with Vern Eide Acura as I have always felt that was such an awesome place to have my RDX serviced ect... However, my husband and I realized after the fact that certain repairs that were done at more than one visit should have been covered by our extended warranty but were never even submitted. This warranty was sold to us by Vern Eide Acura when the we purchased the vehicle so I feel they should have been aware of it's benefits. And now, as I'm trying to get this resolved and was told that someone would be getting back to me a business day short of two weeks ago, I am still waiting for that call. In the meantime I emailed the general manager (the one that told me to expect a call from the service manager) 9 days ago advising that I have not received a call and did not get a response back on that either. Very frustrated and disappointed with the way this is being handled. More

Great experience Reuel was great to work with! He was not only open and honest but also very understanding and patient with me. We found what I was looking for right a Reuel was great to work with! He was not only open and honest but also very understanding and patient with me. We found what I was looking for right away. More

Preston does so much to help me with my Acuras! If you own an Acura, I'd would strongly check in with Preston. He is the kindest and very thorough. I've had so many experiences with Preston and my c If you own an Acura, I'd would strongly check in with Preston. He is the kindest and very thorough. I've had so many experiences with Preston and my cars and trust him completely. More

Best dealership I’ve been to! The customer service at Vern Eide Acura is excellent! Reuel treated me as a friend and with honesty. I really enjoyed doing business with them today, The customer service at Vern Eide Acura is excellent! Reuel treated me as a friend and with honesty. I really enjoyed doing business with them today, and I love my RDX. I highly recommend purchasing your next vehicle from Vern Eide Acura. More

Kevin is the guy to see if you need a vehicle! If you are looking for a vehicle, look no further! Kevin is the person to go to when you need your next vehicle. Kevin definitely knows vehicles, not If you are looking for a vehicle, look no further! Kevin is the person to go to when you need your next vehicle. Kevin definitely knows vehicles, not just cars! He is honest, kind and very considerate! Kevin is the name to know when you need a vehicle! More

Customer Service-Sales Kevin Thompson is a wonderful salesperson. He will work til he finds the car you are looking for!! Great customer service! Will definitely buy anoth Kevin Thompson is a wonderful salesperson. He will work til he finds the car you are looking for!! Great customer service! Will definitely buy another vehicle from Kevin when we need one in the future. More

Great Experience I have purchased a few vehicles but Acura of Sioux Falls exceeded my expectations. Reuel was excellent. I felt heard and respected. He is very knowled I have purchased a few vehicles but Acura of Sioux Falls exceeded my expectations. Reuel was excellent. I felt heard and respected. He is very knowledgeable about vehicles in general, and could answer all my questions regarding my Acura RDX. As a female buyer, sometimes it is intimidating to go into a dealership, but the entire process was pleasant. I am looking forward to returning to the store for future routine service and events. I would highly recommend working with the entire team at Acura, and specifically working with Reuel! More

Thoughtful, compassion Kevin T, knows his cars and was so kind, lots of patience and compassion about all the safety features Acura has. I would not trade it for anything, Kevin T, knows his cars and was so kind, lots of patience and compassion about all the safety features Acura has. I would not trade it for anything,I love my RDX. We are already planning our first family vacation now that we have a comfortable family SUV. The general manger Steve and Tim also made the buying process stress free. Very easy to work with and will recommend this dealer to anybody. More

Great Experience The buying experience was pleasant and unpressured. Kevin, Tim, and Steve were all very helpful and would highly recommend working with them if you ar The buying experience was pleasant and unpressured. Kevin, Tim, and Steve were all very helpful and would highly recommend working with them if you are looking for a new vehicle. More

Honest, decent, funny and knows the product I bought a car from Kevin a few years ago and was satisfied with the vehicle, the price and the service. I found him to be knowledgeable, friendly and I bought a car from Kevin a few years ago and was satisfied with the vehicle, the price and the service. I found him to be knowledgeable, friendly and helpful, which is helpful to someone like me, who doesn’t know a great deal about cars. The entire experience was swift, pleasant and positive. I recommend him completely. More